The London 2012 Olympics is already melting the Internet

The London 2012 Olympics is already melting the Internet

Summary: Jason Perlow wonders if the 2012 Olympics will melt the Internet. It may already be happening.

BBC schedule

Here's the good news. If you are one of the athletes, officials, accredited media or accredited hangers on for the London 2012 Olympic Games then you'll likely have a wonderful Internet experience. The London Olympic Games organisers have spared no expense in ensuring that the British tax payer picks up the tab for BT's gargantuan venue network. Rachel King has the juicy Cisco details.

Whether it works as the world's TV networks and media attempt to capture, stream and upload 'the' shot of whomever wins the 100 meters sprint final remains to be seen. If my experience of large scale events is anything to go by then such things often provide a guaranteed wifi meltdown moment. Even in the dry world of enterprise software events. If as in this case it is being run by BT, that's almost a racing certainty. I've attended events where BT was the wifi provider and  they have a consistent track record of miserable failure. Despite the fact bookmakers William Hill are offering:

33-to-1 that flamboyant London Mayor Boris Johnson accidentally lights his hair on fire with the Olympic torch.

I can't find odds for an Internet crash. If correct, then that's a serious #fail. I'm sure someone will correct me on this minor point. 

For lucky punters that managed to get tickets, Rick Burgess tells us that BT has installed a pay-as-you-go set of tariffs:

...many spectators will find themselves paying £5.99 for 90 minutes of access, £9.99 for 24 hours or £26.99 for five days. In other words, that's about $9.27, $15.46 or $41.77, respectively. Existing BT, O2 and Tesco Mobile customers will be exempt from the fees though, able to enjoy the same access as everyone else without the cost.

One way the games uber lords are hoping to mitigate potential failure is by banning the use of mobile hotspots. Dang - no flooding the network via your mifi device.

Elsewhere in London, David Meyer fills us with joy in noting BT has upgraded some wifi hotspots so that if you are - say - getting your lunchtime sandwich in Marks and Spencer on Oxford Street then you get free wifi. I'm wondering what the effect will be on check out queues. 

But it is the wider Internet and business use that worry me. 

Ben Woods reassures with soothing words:

Businesses can rest easy about disruption to broadband connections during the Olympic Games, the government has said.

Right Ben. Fortunately, our intrepid reporter does his homework adding:

Despite its message of reassurance, the Cabinet Office on Friday was still telling businesses they may need to take preventative measures, noting that their contract with their ISP will dictate how stable their access is.

"If a significant number of employees were to watch the live streaming of an event, it could significantly slow a company’s network speed, if there is not enough network capacity available to cope with the increased traffic demand," the government spokesman said.

"Companies could choose to have certain types of internet traffic prioritised to protect business-critical internet access," he added.

See how UK government is already anticipating that it will be OUR fault if your business system blows out? Steve Ranger won't be happy. Along with all the usual advice for home workers like 'test, test, test' (Sheesh, Steve is an optimist isn't he?) he is advising that:

Don't get so wrapped up in work that you forget that the world's greatest sporting spectacle is going on. And while you might not be a huge fan of the long jump or discus, your colleagues or your boss might be. So before booking in that meeting it might be wise to check which events are taking place and when, and whether you'll be upsetting any fans. After all, if it's a heat for the 100m, it's not likely to take very long.

Heh Steve, you're already on the hit list of disrupters. Ten seconds or thereabouts is plenty long enough to screw up an internet connection. And Jason Perlow once again suggests Internet meltdown. He did the same in 2008 and got it specatacularly wrong but this time he may have a good point. It may already be happening. 

Yesterday, I received an email from my old tech hack colleague Stuart Lauchlan talking about the impact the games is already having on his ability to get things done. He's having a tough time. I'm sure he won't mind me passing on his tale of misery:

Today's the day that the Olympics infrastructure really starts to get put to the test as the Games-only traffic routes open and the traffic jams begin. From a personal point of view, I'm already concluding that those optimistic press releases that assured us all that the UK's internet infrastructure would not be impacted were not entirely accurate if the suddenly grindingly slow running of my broadband is anything to go by. Cloud wasn't judged appropriate for critical systems this time by the Olympics ICT management - although thank you to all those PR firms who sent me effectively the same press release about their client having done a survey on how the Games will lead to lots of remote working and more use of Cloud apps. You'll have to excuse me now - I'm outrageously attempting to open my Gmail at the same time as the Olympics website and my 'unaffected' broadband is struggling under the strain.

In the interests of fairness, here's the story Stuart wants us all to read about the Olympics infrastructure legacy. 

If anyone from Weymouth (the place they have the boat racing thingy) is experiencing problems do let us know in comments. 

If anyone from William Hill, Ladbrokes or Paddy Power is listening - let's see those odds. 

In the meantime, here is an incredibly helpful list of BBC predictions about event hotspots. These should help you plan when you DONT want to be trying to connect to the Internet - for work, play or errr...watching the games on your new fangled smartphone.

Me? I'm staying away. A beach somewhere figures large in my plans. Or maybe a Mountain Lion upgrade?

Image credit: Trefor Davies, CTO Timico who has lots of lovely facts and figures on the telco around this monster event.

UPDATE: BT says I am factually wrong on the taxpayer jibe but I can't find any facts to support their position. What I have found is this breakdown of costs which may or may not include costs related to BT's infrastructure. Nothing in the latest BT Olympics specific fact sheet in the investor section talks to the funding (PDF.) Neither does the latest Q4 earnings slides. BT has said it will email me on this topic. 

Topics: Olympics 2012, Broadband, BT

Dennis Howlett

About Dennis Howlett

Dennis Howlett is a 40 year veteran in enterprise IT, working with companies large and small across many industries. He endeavors to inform buyers in a no-nonsense manner and spares no vendor that comes under his microscope.

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  • Status Quo

    If this reply gets through the alleged congestion then ...

    1. Outgoing traffic from the UK seems to be OK thus far for us plebians.

    2. One suggests that events of global magnitude are suitable for that old-fashioned idea of BROADCAST.

    3. The US-to-UK translation of 'flamboyant mayor ' is 'buffoon' ;-) We luv ya honest, Boris ;-)

    4. "... lunchtime sandwich in Marks and Spencer on Oxford Street then you get free wifi ..."
    This might be sufficient justification for poor taste ... if wifi wasn't free pretty much everywhere else!

    5. Businesses just might suffer congestion = cover your arse in case someone read the T&C's.

    6. Manager might like the discus event = tosser. Correct.

    7. BT suggestion that taxpayer is not footing the bill. Another correct, the usual pecking order is:
    a. Global corporation providing the service (oops that was BT or SKY).
    b. Money collector e.g. VISA or AMEX or banker (that was Banker with a B).
    c. Apple.
    d. Microsoft.
    e. Google.
    f. Amazon.
    g. Tax man. If any of a. to f. hadn't worked out how to avoid tax. Unlikely these days.

    8. Cost breakdowns are not widely available because ... well the genreal public do not really need to know by how much further they have been ripped off.
    • Pedant !

      Tosser? The correct spelling in today's world is tossr. Otherwise, excellent points, duly noted tho' I do take a wee bit of an issue on the M&S thing. Other alternatives? Please don't say Starbucks or you go on my personal 'block' list.
  • did I get it correct

    that in UK they schedule their business meetings around Olympics events?
    I only hope that UK hospitals are exempt from this BS.
  • Love that shot of the woman glaring at her laptop

    that takes you to this story.

    Imagine being married to that. Can you say "Get a life"?
    • the woman on that photo

      is an actor, getting paid for her acting job. Apparently she is not a bad actor either - she was able to convey the anger and frustration as required.

      Your remark is very judgumental though - one would assume that you either never get angry, or that you look beautiful in your anger.

      I wonder if your wife is happy being married to you.
  • So the Internet isn't melting then - wild speculation story

    What's your story about, as their is no mention of any current faults?

    It's all speculation based on other previous events.
    • Did you miss colleague's CURRENT experience?
  • Prohibition on MiFi and HotSpots

    I'd be more concenred about the prohibition of MiFi and 3G HotSpot's, which seems nonsense and designed to drive traffic elsewhere - possibly towards paid for HotSpot's?
  • I would think for the Olympics the BBC would allow US Viewers on their APP

    Here's a list of Apps if you have a Smart TV good Luck. There are not as many options as you would think!