Cloud

Cloud computing is an increasingly broad topic that encompasses everything from Google Apps to data center services to virtualization to software-, infrastructure- and platform-as-a service. Technology executives are increasingly interested in cloud computing as a way to save money. Nevertheless, cloud adoption remains in the single digits amid security concerns. Rest assured that cloud computing is a game changer. Key players include: IBM, HP, Google, Microsoft, Amazon Web Services, Salesforce.com, NetSuite, VMware as well as dozens of others.

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Monitoring SaaS applications: The customer's responsbility

Software as a Service offerings -- such as SalesForce.com, Office356, Microsoft Dynamics and AthenaHealth -- hold out the promise of replacing enterprise applications and serving as platforms for future development. While the promise can be fulfilled, organizations have to take some responsibility too.

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