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eGov: Customer Service Manager

If you've ever reported a pothole or a fallen tree, you've had to contact city hall. Active Network's Customer Service Report tool enables local governments to track incidents and keep people informed.

May 24, 2005

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Powell swan song has VoIP tune

VoIP's future is bright, but industry leaders must continue to focus on effective regulation, Michael Powell said as he delivered his final speech as head of the Federal Communications Commission to a Voice on the Net conference audience in San Jose, Calif.

March 9, 2005

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Esther Dyson's world view

After a recent trip to Lebanon, CNET's Esther Dyson stresses the importance of being sensitive to local cultures and customs when expanding globally. She tells ZDNet's Dan Farber which companies she thinks are doing a good job and explains what international governments should do to secure U.S. investment.

May 17, 2004

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Which tax software is best for you?

The home stretch for the tax filing deadline is upon us. CNET's Brian Cooley and CNET Reviews Editor Sharah Thomas take a look at three of the top tax preparation programs and what you should consider when choosing one.

March 19, 2003

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