IT Priorities: IT Services, Support & Management
In this series, we look at the responses to our IT Priorities survey to find out just what business professionals around the world -- and in specific regions -- see to be their most important IT issues. These articles drill down into the wealth of data we've collected to bring you new insights around what your peers are thinking and doing. Stay tuned for more coverage.
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Latest on IT Priorities: IT Services, Support & Management
IT Priorities: services, support and management
Since the release of the results from our most recent IT Priorities survey, we've been drilling down to see what that information is telling us about different IT sectors.
Aussie venture capital trumped by angels
The venture capital investment model is outdated and local firms are being forced into a narrower niche in response to increasing funding pressures, according to Accede Capital chairman and former Radiata co-founder Chris Beare.
IT Priorities: awesome year for IP telephony
Here's an early Christmas present for anyone selling IP telephony solutions: the ZDNet IT Priorities survey shows that next year should be awesome!
IT vendors need to be safe and affordable
According to ZDNet Australia's 2011 ZDNet IT Priorities Survey, customers want to pay less ... and feel safer about it.
Skilling up for the battles ahead
When it comes to IT support, it seems training is the biggest work in progress for companies in Australia and New Zealand.
Do winners give more?
There seems to be a sure-fire way to get more budget resources for your IT department: focus on activities that will drive business growth.
ISPs propose copyright-notice scheme
The Communications Alliance and five large Australian internet service providers (ISPs) have today taken the wraps off a proposed process to stop people from downloading pirated content using their services.
NSW govt releases strategic framework
NSW Minister for Finance and Services Greg Pearce yesterday released the state government's draft information and communications technology strategic framework.
Finance calls for ICT services panel
The Department of Finance and Deregulation has gone to tender for a panel of providers for ICT services, off-the-shelf software and hardware.
Virgin Australia overhauls core IT platform
The newly minted Virgin Australia is set to overhaul one of its core IT platforms in an attempt to leverage its network of code-sharing partnerships and better integrate frequent flyer recognition.
Yelp looks for local hires
Prominent social location-search service Yelp is coming to Australia, and has kicked off advertising for staff to fuel the site's local reviews.
By the numbers: taking advantage of the TIO?
There's no doubt that the telco industry needs to lift its game, but is the TIO seeing more complaints simply because more people know about the ombudsman?