Salesforce.com is a leader in pay-as-you-go enterprise cloud computing. It specializes in CRM software products for sales and customer services - and produces products for building and running business apps. Salesforce has recently developed a social networking product called Chatter for its business apps.
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Call centers are important hubs of marketing and customer insights. That's why this Salesforce integrator considers them increasingly central to CRM strategy.
The momentum behind targeting business apps at employees rather than their employers is building, according to startup Tactile's founder and CEO, Chuck Ganapathi.
What does the newly forged Microsoft-Salesforce partnership mean for Microsoft Dynamics CRM customers and partners?
Salesforce and Microsoft have agreed to tighten ties between Salesforce's CRM apps and platform and Microsoft's Windows and Office.
Microsoft and CRM rival Salesforce.com may be poised to announce a deal certifying Salesforce apps to run on the Azure cloud.
Salesforce's goal is to provide a business app that's akin to Facebook's in terms of usage and ease of use.
The deals include a play by LogMeIn to build up its cloud services and Internet of Things integration skills.
Following a three-month period that included a massive and ambitious blueprint for a new global headquarters, Salesforce.com turned in its first quarter earnings report after the bell.
Salesforce1 for financial institutions is said to be phase one in a series of services targeted toward retail banks, wealth management companies, and insurance providers.
Heroku has been geared more toward startups and smaller dev shops while Force.com holds the data belong to larger enterprises. Salesforce is aiming to connect the two.
AT&T introduced a similar deal for Microsoft Azure public cloud customers last fall.
The Salesforce-powered Radian6 Buddy Media Social Studio is an enterprise-class social media management system for marketing collaboration, engagement, publishing and analytics.
The market for CRM software continues power ahead thanks to a shift to software-as-a-service (SaaS) which now represents almost half of CRM revenue, say the analysts.
Salesforce plans a limited beta of Salesforce1 Service SOS, which takes Amazon's Mayday concept and makes it available to enterprises. Can companies get their operational act together to support it?
The company launched Salesforce Developers, which aims to make it easier to find documentation, peer help, and other resources.