Tech vendors are tripping over themselves to be social, and enterprise computing increasingly emulates Facebook and Twitter.
Articles about Social Enterprise
From the Google IPO, to the rise of social networking, it's been an important decade for tech innovation, CBSNews.com Executive Editor Charles Cooper talks to ZDNet Editor in Chief Larry Dignan about the five most important tech events of the decade and what they mean for the technology industry going forward.
At a Churchill Club event, ZDNet talked with Wall Street Journal personal technology columnist Walt Mossberg. He showed us some new gadgets for the holidays, including the new Barnes & Noble Nook; Bayer's new USB-enabled diabetic monitor; the iLane, a portable e-mail messaging device for your car; and the Acer Netbook running Google's Android OS.
At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and Kraig Swensrud, senior vice president of product marketing, show attendees the company's new customer service software, Service Cloud 2. The new tool helps businesses connect their traditional call center technologies with social media applications through a cloud computing infrastructure.
At Dreamforce Global Gathering 2009 in San Francisco, Salesforce CEO Marc Benioff and technology head Parker Harris show attendees Chatter, a new collaboration and social media tool built for the enterprise. Benioff says the new tool will leverage social-networking models and bring them into a secure and private cloud where people, content, and applications will have profile feeds and groups.
Monte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions with customers.
At the Web 2.0 Summit in San Francisco, Facebook COO Sheryl Sandberg talks about the how the Web usage patterns are shifting from an information model to a more social model, which benefits Facebook rather than Google. In the future, she adds, more Web users will glean referral information from friends rather than strangers.
At the Web 2.0 Summit in San Francisco, Yusuf Mehdi, a senior vice president at Microsoft, previews Twitter integration with Bing search results. One of the interesting features he introduces is "hottest topics." He explains that the Bing-Twitter search will aggregate information around the most popular links shared on any given topic.
At the Web 2.0 Summit in San Francisco, Twitter CEO Evan Williams explains to Federated Media CEO John Battelle his rationale for turning down Facebook in October of 2008. He says, "he didn't see a reason to sell…the point is really what we can build."
At the Mobilize conference held in San Francisco, Motorola unveiled a new user interface based around social networking. The Android OS-based skin will feature live widgets for integrating sites like Twitter, Facebook, and MySpace, as well as aggregating contact details, and displaying recent status updates during calls.
At the Always On Summit at Stanford University, business executives discuss the risks involved in developing applications and businesses on social networks with proprietary platforms. Panelists include Gerry Campbell, CEO of Collecta; Max Ventilla, CEO of Aardvark; Shervin Pishevar, CEO of Social Gaming Network; and moderator Bambi Francisco, CEO of Vator.tv.
At the AlwaysOn Summit at Stanford University, panelists discuss benefits that huge companies like Google and Facebook could get from embracing open source, such as third-party developers integrating their products into new application versions and easier connectivity with emerging technologies. Panelists include Ron Yekutiel, CEO of Kaltura; Kim Polese, CEO of SpikeSource; and moderator Matt Asay, vice president of business development at Alfresco and a member of the CNET Blog Network.
ZDNet Senior Editor Sam Diaz shares his views on the release of Apple's new iPhone 3G S. Diaz says there is a dark shadow being cast over the new device because of its exclusive relationship with carrier AT&T, while users complain about two-year contracts and lack of support for MMS messaging.