The telecom industry is evolving, but dominated by giants.
Articles about Telcos
Telstra CEO David Thodey has conceded that the company needs to look at the quality of its call centres, but intends to continue increasing the use of its offshore providers.
Australian telco Vodafone has paired up with the music-streaming giant to offer 'greater access' to the Spotify Premium service.
Australia's dominant telco has argued that as users leave its fixed copper network, the price to access the network will have to rise.
The Australian Competition and Consumer Commission has said that splitting its regulatory functions into two entities could impact the regulation of telecommunications and the NBN.
In a public response to the private industry consultation on data retention, iiNet has asked the Attorney-General's Department to explain how a scheme would protect privacy and limit agency access to customer data.
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In addition to rolling out a private network in Queensland for emergency services during G20, Telstra will also test out prioritised traffic on its commercial 4G network.
SingTel-Optus chairman Paul O'Sullivan has called for the break-up of Telstra, warning that the telco's incumbent market position and ownership of the copper network is so vital to the government's mixed-technology NBN rollout that it will trample competition in the Australian market.
iiNet is in talks to resell services on the network of its closest rival TPG.
The move to a multi-technology mix for the National Broadband Network means that Telstra's structural separation should be reviewed, according to Optus' head of regulatory and corporate affairs David Epstein.
A new agreement will give Telstra access to India's Tata Communications' 116 points of presence, extending the Australian telco's reach to tier-2 and tier-3 Indian cities.
Vodafone Australia has switched on its 4G mobile network in Adelaide's CBD and suburbs, with the telco saying that the low-band 850MHz network would improve customers' indoor coverage.
The federal government has released details of the 6,000 mobile blackspots across Australia as identified by the public.
Telstra has bought back more than 217.4 million shares from shareholders in an AU$1 billion share buyback.
Australia's peak body for non-dominant telcos has slammed Communications Minister Malcolm Turnbull's inquiry into the national broadband landscape, dismissing its findings as 'rehashed, discredited theoretical arguments'.