The unified communications puzzle has come together via video conferencing and various messaging technologies.
Articles about Unified Comms
Google Voice is an amazing service, but there are some limitations and gotchas. In this article, we explore the pros and cons of the service to help you decide if it's for you.
Microsoft also has fixed a Skype call-ringing-after-pickup issue with a new plug-in enabling Skype integration with Outlook.com, officials say.
In this article, and the dozen or so that follow it, you'll learn just about everything you need to know to get the most out of the Google Voice service.
A seemingly esoteric question actually turns out to be vital for dealing effectively with the trend toward silos of communication everywhere, from social networks to online communities.
While technology has thoroughly infused the workplace, its strategic adoption and meaningful application by the typical worker is actually just beginning. Here's how the digital workplace will look this year.
Microsoft announced that Lync and Skype would soon be able to share video, as well as voice and IM. So how will it work?
Microsoft plans to release its Lync unified communications app for Android tablets this summer. It also will deliver federated video across Lync and Skype before the end of 2014.
UPDATED: The ShoreTel Sky for Salesforce application in particular will enable users to be able to automatically log all calls, voicemails and SMS messages.
The Delhi High Court calls for laws to adapt to changing times, since they were last formed when technology was nascent.
Microsoft offers a progress report on its work to fix some of the annoyances in Skype instant-messaging/chat.
The CC3000e ConferenceCam allows you to make full use of your meeting rooms for video conferencing, without paying telepresence-style prices.
Offering multi-device support and more features, will messaging apps like LINE and Facebook Messenger, may snatch users away from WhatsApp?
Microsoft adds new features to its Lync enterprise communications solution several times a year: to get most of them, you need to stay up to date with Lync client updates.
The endless parade of technologies to improve workforce collaboration has certainly led to the shrinking of time and distance, but has it actually let to a long-term increase in engagement and business performance? What should enterprises do today?
Microsoft is advising those still running Windows RT 8.1 preview to come and get the final version of Outlook 2013 RT before the Windows RT 8.1 preview expires in January 2014.