The unified communications puzzle has come together via video conferencing and various messaging technologies.
Articles about Unified Comms
Microsoft is making Skype available on Amazon's Fire phone, making good on the company's commitment to provide its productivity tools on all mobile platforms.
However, Comcast does not endorse the "reclassification of broadband as a telecommunications service."
Microsoft gave its reseller partners their fiscal 2015 marching orders on the opening day of its annual partner conference. Productivity, enterprise mobility, security and CRM all figured prominently.
Microsoft officials explain the causes of the back-to-back Lync Online and Exchange Online outages experienced by a number of Office 365 users this week.
North American users of Microsoft's Lync cloud-hosted unified-communications service have been experiencing connection issues for hours.
Microsoft has made available its promised roadmap for some of its coming features for Office 365 for business. It also is launching a new Office 365 dogfooding program, too.
Optus Business is getting serious about becoming a key service provider announcing the establishment of a collaboration centre and a number of executive appointments.
Microsoft is rewriting its Skype for iPhone version from the ground up and will deliver the new 5.0 release for iPhone globally in about a week. Here's what's coming, feature-wise.
In a much-needed upgrade, Lync 2013 gets bigger and a little bit better on Android devices.
Microsoft has updated its Windows 8.1 'Modern' Skype app so that it works better for users interacting with it using mice and keyboards.
Employees used a gamut of tools to communicate, ranging from SMS, Gmail, and Yahoo services. Hersing is now benefiting from migrating to a cloud-based collaboration tool with low upfront cost and easy scalability.
There's no need to try to convert the last five decades of analog phone devices to something that runs over the Internet. Let's just use the Internet devices we already have in the house. Let's use Skype with Google Voice.
Here's how you can make and receive Google Voice phone calls from any old wired phone you may have lying around your house. The only problem is that this might not be your best solution. That's coming in a later article.
Fluctuating seasonal contact centre volume demand has been softened for Woolworths’ Liquor Multi Option Retail division after taking on Interactive Intelligence’s communications software.
You can customize your smartphone in all sorts of fun and useful ways to provide an optimal in-vehicle experience and driving assistant.