The unified communications puzzle has come together via video conferencing and various messaging technologies.
Articles about Unified Comms
There's no need to try to convert the last five decades of analog phone devices to something that runs over the Internet. Let's just use the Internet devices we already have in the house. Let's use Skype with Google Voice.
Here's how you can make and receive Google Voice phone calls from any old wired phone you may have lying around your house. The only problem is that this might not be your best solution. That's coming in a later article.
Fluctuating seasonal contact centre volume demand has been softened for Woolworths’ Liquor Multi Option Retail division after taking on Interactive Intelligence’s communications software.
You can customize your smartphone in all sorts of fun and useful ways to provide an optimal in-vehicle experience and driving assistant.
Here's how to get the most out of sending and receiving text messages with Google Voice.
The ConferenceCam CC3000e allows you to make full use of your meeting rooms for HD video and audio conferencing, without paying telepresence-style prices.
Optus is aiming to cement its role as a service provider with new unified-communications-as-a-service and contact-centre-as-a-service offerings to businesses.
In this article, we look at how you can use Google Voice from your Android device, how you can display your Google Voice number as your Caller ID, and how you can make minutes-free Google Voice VoIP calls via WiFi.
In a new interview with Rolling Stone, Microsoft Founder Bill Gates dropped a few tech tidbits, including that Microsoft 'was willing to buy' WhatsApp. He's also no Edward Snowden fan (no surprise).
Comcast didn't crack the top 10 on Netflix's monthly ISP Speed Index, but that will almost certainly change by April.
Microsoft has addressed the 'ring after pickup' bug in the Metro-Style version of Skype for Windows 8.1, a week after remedying the issue in Skype for the Windows desktop.
Google Voice is an amazing service, but there are some limitations and gotchas. In this article, we explore the pros and cons of the service to help you decide if it's for you.
Microsoft also has fixed a Skype call-ringing-after-pickup issue with a new plug-in enabling Skype integration with Outlook.com, officials say.
In this article, and the dozen or so that follow it, you'll learn just about everything you need to know to get the most out of the Google Voice service.
A seemingly esoteric question actually turns out to be vital for dealing effectively with the trend toward silos of communication everywhere, from social networks to online communities.