For the 12-months to December 2016, Unisys Australia has reported a AU$3.3 million after-tax loss on revenue of AU$237.7 million.
With data scattered across multiple systems, Fisher & Paykel decided it was time to align its systems and processes to improve customer experience and employee satisfaction.
IBM has registered 20 consecutive quarters - five whole years - of revenue declines, but it could be about to turn the corner if its investments in "strategic imperatives" pays off, according to Thomas Pangia
The smartphone represents the latest major platform shift, and it may also be the last one. We will still need the smartphone's functionality, and no wearable device looks like offering a single viable replacement. Pacific Crest's Ben Wilson suggests looking for a range of AI-based devices instead
These days, digital channel proliferation is making it more complex than ever to connect with and satisfy customers, whose own expectations of service are growing rapidly. Maintaining a coherent digital experience appears to be an essential element of the solution.
EZ-Link and Nets are among a handful of partners Singapore's three mobile carriers have roped in to support the GSMA authentication standard, allowing users to access services via their mobile number, but details on local implementation will be available only when services go live later this year.