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India claws back BPO business from arch-rival Philippines

India claws back BPO business from arch-rival Philippines

India has watched a large exodus of BPO business to the Philippines, thanks to the country's more employable youth who are equipped with fluent English and perfect American accents. Now, however, companies are beginning to migrate back due to a greater need for integrated tech services.

published August 25, 2014 by

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