Articles about Outage

Quantifying The Impact Of Downtime

Quantifying The Impact Of Downtime

What is the industry average cost of downtime? I hate answering "it depends," but that's the truth. So much depends on the organization, the industry, the duration of the downtime, the number of people impacted, etc. And not all of it is about dollars and sense. Reputation, customer retention, employee satisfaction, and overall confidence can be shaken by even a short outage.

published August 19, 2013 by

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Woodchucks and disaster planning

Woodchucks and disaster planning

A woodchuck family took up living under our deck. A supplier of household hardware was "down for maintenance" during normal business hours. Does the hardware company understand that to Web users, they're out of business when their website is down?

published June 20, 2013 by

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