Articles about Salesforce.com
Salesforce said the hub is designed to be a one-stop-shop for SMBs looking to integrate various customer support tools, such as Twilio SMS, MailChimp, to their service cloud.
IBM, Cisco and others are launching new apps under a freemium model. Will Millennials see these enterprise giants as go-to vendors in the future?
Salesforce's results looked good as it enters its seasonally strong fourth quarter, but the company's outlook was a bit light.
Salesforce has five clouds, and Wave marks the sixth with the potential to become the most prominent as it could serve as the front end of critical corporate data.
Salesforce.com is upgrading its cornerstone ExactTarget Marketing Cloud to continue changing the way brands communicate with their customers via social channels.
The CRM powerhouse said the new data-integration tool is the 'fastest, easiest' way to access and connect with data stored in legacy systems.
Australian enterprise cloud application developer PRM Solutions has changed its name to Enverro as it angles for a AU$4 million initial public offering in a bid to bulk up its North American presence.
Salesforce has opened its first European data center in the United Kindom, one of three new establishments planned over the next year.
Telstra is angling for greater digital intimacy with its customer base as it opens its new generation flagship Sydney store and leverages Salesforce cloud infrastructure to drive a customer-first strategy.
The 45th president of the United States advised Dreamforce attendees about the necessities (and business opportunities) presented by the "age of renewables."
Australia Post looked to Salesforce's service cloud as part of its efforts to improve customer service in its call centres.
Salesforce.com's agenda for bringing wearables into the workplace depends on the medium going mainstream first.
The vision Salesforce has for market-facing engagement is the right one: Tear down data, app, and user experience silos between marketing, sales, operations, and support. But does their cloud measure up to this vision yet?
Salesforce believes that there are four key areas of growth that will drive the company to become a $20 billion organisation.
Salesforce's co-founder also clarified that the CRM giant's mobile strategy is focused on iOS, Android, and Windows Phone -- but not Blackberry.
The best of ZDNet, delivered
- 1 Salesforce.com snags Koral’s Web 2.0 content management service
- 2 Salesforce targets startups with free access to Salesforce1
- 3 Salesforce to acquire Exact Target: I now pronounce you 'Marketing Cloud'
- 4 Salesforce to drop IE7 and IE8 support in May 2015
- 5 Salesforce Lightning Connect tackles real-time legacy data