Telstra

Telstra Australia's largest telecommunications and media company. Starting out as a government department, Telstra is now fully privatised.

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Telstra says call centres must improve

Telstra says call centres must improve

Telstra CEO David Thodey has conceded that the company needs to look at the quality of its call centres, but intends to continue increasing the use of its offshore providers.

published October 13, 2014 by

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Optus chairman calls for Telstra break-up amid NBN rollout

Optus chairman calls for Telstra break-up amid NBN rollout

SingTel-Optus chairman Paul O'Sullivan has called for the break-up of Telstra, warning that the telco's incumbent market position and ownership of the copper network is so vital to the government's mixed-technology NBN rollout that it will trample competition in the Australian market.

published October 7, 2014 by

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