Articles about Unified Comms
When planning customer-facing strategies, businesses must develop customer experiences that are seamlessly connected, informed by previous interactions, and characterized by consistent information across all channels. Marriott's Rich Toohey explains how it's done.
Microsoft is discontinuing Facebook and Google Chat integration in Outlook.com, and is advising users to use Skype instead.
Microsoft is using the code base from its Acompli acquisition to deliver new Outlook apps for iOS and Android.
Microsoft founder Bill Gates is working on a new 'Personal Agent' project with Microsoft, he disclosed during his latest Reddit AMA.
Logitech's distinctive ConferenceCam Connect, which is designed for meeting rooms housing up to six people, offers HD videoconferencing, battery-powered operation and wireless screen mirroring from compatible mobile devices.
Microsoft is developing new Windows 10 hardware, including a new conferencing system with Perceptive Pixel multitouch displays and augmented reality glasses known as HoloLens.
Telsyte has forecast that as businesses modernise the way employees communicate through unified communications, softphones, and mobile phones, cloud communications will exceed 30 percent penetration by 2020.
Microsoft is seeking participants for a new, limited pre-release program for Skype on iOS.
Telstra has led a series D round of funding valued at $14.5 million in software-defined video solutions provider Elemental Technologies.
Microsoft has settled its latest patent spat with patent-licensing vendor VirnetX by paying $23 million covering disputed unified communications patents.
Spark New Zealand has rolled out its 4G data service in more than 70 cities, towns, and other locations, with the telco claiming that it now covers roughly two thirds of the country's population.
Microsoft is rolling out its first public preview of its Skype Translator real-time translation service, which is initially available on devices running Windows 8.1 or Windows 10 Technical Preview.
Citycom will be delivering its Citycom Assure platform through Optus to help financial institutions monitor real-time communications to comply with regulations.
Microsoft starting to roll out the promised video federation between its Skype and Lync unified-communications services.
Microsoft has purchased email startup Acompli, which makes iOS and Android mobile e-mail applications, for an undisclosed amount.
Apple's next-generation mobile software is expected to land on iPhones and iPads later this year in a widely anticipated public beta. Here's what we hope to see.
Apple's latest iPhones still misses out on one crucial, killer feature: all-day battery life. But by tweaking its software, you can greatly improve your iPhone's battery. Here's how.
Take a trip down memory lane with these old PC ads. We sure have come a long way since then -- on style and pricing.
It's taken 18 months from go to woe, but the Commonwealth Bank has begun moving over 300 staff per week into its lavish new tech-filled offices on the Sydney Harbour foreshore. ZDNet Australia was invited to tour the offices with the bank's chief information officer, Michael Harte.
The T-Mobile Rocket 3.0 USB stick supports their fastest 42.2 Mbps data network and performed quite well.
At the largest technology/Internet conference in the United States,attendees can connect online or in person in the halls, at parties and while attending panels and talks about the convergence of technology with all facets of life.
The T-Mobile G2 is the newest Android device on T-Mobile and supports their new HSPA+ high speed data network. The G2 is made by HTC, but is flavored with Google apps and utilities. The unique hinge mechanism reveals a full QWERTY keyboard.
With the release of SwitchVox SMB 4.0 IP PBX, SwitchVox has added a number of integrations and mashups with mainstream applications. It's a good example of what voice 2.0 can offer the SMB.
Nortel's new WebAlive world combines a virtual world with fantastic audio to make a business collaboration platform. Here's a preview of that world.
T-Mobile may not have a 3G data network, but they are on the cutting edge with helping people ditch their home phones and use VoIP services. The latest service allows you to use your standard home cordless phone with a new T-Mobile line. The service does require a new special modem, available for US$50 with 2-year commitment.
New wireless router and a PC-less Skype conference phone from Aztech
The Nokia N80ie is an upgrade in the software of the N80 slider S60 smartphone. Integrated WiFi with VoIP support is a major feature of this compact multimedia computer with high resolution display.
S60 smartphones support VoIP functionality and three applications that demonstrate this technology are Fring, Gizmo Project, and Truphone.
Newest smart phone from Nokia features a camera, Yahoo Search and Yahoo Go software and VoIP compatibility.
The company has joined CommunicAsia for the first time to drum up support for its software framework which enables devices to "speak" to one another regardless of brand.
Remote patient monitoring also needed to encourage patients to manage their own healthcare so they're less likely to end up in public healthcare institution where bedcrunch is a challenge, explains Singapore HealthPartners CIO.
ZDNet Senior Editor Sam Diaz shares his views on the recent iPhone related controversy--Apple’s rejection of Google Voice. He says, AT&T was not behind the app rejection and that Apple should adopt it because it has already approved other VoIP apps such as Skype.
Joe Miller, VP of platforms and technology development at Linden Lab, describes how users of Second Life have consumed more than 8 billion minutes using the company's VoIP software.
Joe Miller, VP of platforms and technology development at Linden Lab talks to CNET's Dan Farber about the challenges in developing dynamic and reliable backend operations for the 3D virtual world of Second Life. Miller also discusses how they're incorporating new hi-tech conferencing tools for business users such as VoIP solutions and video streaming technologies.
Network administrators are always looking for tools that can save them time and help them optimize and secure their networks. I'm sure most, if not all, of you have your own list of favorite tools. In this IT Dojo video, Bill Detwiler talks about the following three net admin tools that our TechRepublic authors and members say they can't live without:1. PuTTY2. Wireshark3. NessusOnce you’ve watched this IT Dojo video, you can find a link to the original TechRepublic article, print the tip, and get links to additional Linux and open source resources from our IT Dojo Blog.
Ray Gilbert, assistant vice president for IT enterprise collaboration at Alcatel Lucent, tells ZDNet.com editor-in-chief Dan Farber how the telecom services provider is addressing mobility needs and convergence challenges for the next generation of digital devices.
BAE Systems Chief Information Officer Robert Fecteau explains why unified communications and consistency in operations are critical to improving efficiencies.
The ConferenceCam CC3000e allows you to make full use of your meeting rooms for HD video and audio conferencing, without paying telepresence-style prices.
Although it's not cheap by consumer standards, Logitech's BCC950 ConferenceCam is an excellent solution for businesses wanting to get into video communication without going to the much greater expense of installing traditional room-based systems.
If you want to use Cisco for your corporate IP telephony network but can't afford a 7900 series phone for everyone, it's a no-brainer to check out the lower-specced 6900 series.
Fonality's trixbox is an ISDN and traditional POTS-style telephony system based on the open source Asterisk software, and comes with dedicated hardware eliminating compatibility issues. We found trixbox to be competitively priced and easy to set up.
An impressive set-up well worth the consideration for any small office looking to bring their telephony systems into the 21st century.
While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.
Aimed at medium to larger businesses, the ShoreGear-120 offers an impressive and versatile VoIP solution with the only major gripe being the big hit to capacity when using analog phones.
Work in an environment where employees spend much of their time away from desks? If so, the 3108 is worth a look.
The V300 offers quality voice services and simple router functionality in an easy to set up package.
An 802.11g wireless router with an integrated ADSL modem suitable for multiple PC homes and small offices.
The V-100 combines solid technology and a service that's cheaper to run than competing VoIP services, and is highly recommended.
If you're a heavy phone user who can deal with having yet another home phone number, then Engin's voice box could save you serious money.