application service providers (asps)

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  • The Death of Itanium

    Take a look at this white paper to learn more about the death of Itanium and where one should be looking to jump ship to.

  • Supply correction to put vendors in charge? I'm not buying it

    Gartner CEO Michael Fleisher says vendors are correcting their supply problems. They have no choice. And by the time they gain back any pricing leverage, too many industry-altering business models...

    News items | March 24, 2003 12:00am PST

  • Revenge of the ASP

    Are CRM providers RightNow Technologies and salesforce.com vindicating the ASP model? Judging by their respective financial successes, their big-name customers, and their customer-centric...

    News items | March 19, 2003 12:00am PST

  • ASPs: Let's shrink again like we did last summer

    The ASP industry is consolidating. Hurwitz asks if the term itself will soon be obsolete.

    News items | September 5, 2002 12:00am PDT

  • Return to sender: Use auto-answer with care

    Automatic answers can often do more harm than good. But Adrian Mello suggests ways to fine-tune e-services so customers don't tune out.

    News items | September 4, 2002 12:00am PDT

  • Clicking with content management ASPs

    If you've had it with expensive and complex content management systems (CMSes) or want to launch a new site fast without stretching internal IT resources, an ASP-based CMS may be for you.

    News items | March 11, 2002 12:00am PST

  • Make your meeting--from anywhere

    In a lukewarm economy, Web conferencing is particularly enticing. It can cut travel costs, save time, and increase collaboration among remote colleagues--but only if people use it. Avoid the...

    News items | August 23, 2001 12:00am PDT

  • Demystifying application integration

    Today, most enterprises first try an application service provider (ASP) by subscribing for a single hosted application. Often, this initial trial involves an application such as payroll, which...

    News items | August 21, 2001 12:00am PDT

  • Service level agreements: Get 'em in writing

    You've heard the application service provider (ASP) hype, and you're finally getting around to considering using one of those outsourcing services. But you're well aware of the risks; you'll be...

    News items | August 21, 2001 12:00am PDT

  • Has the ASP market gone vertical?

    What happened to the application service provider (ASP) marketplace? In 1999, IT analysts at International Data Corporation (IDC) predicted a worldwide ASP market worth $16 billion in 2002, and...

    News items | August 20, 2001 12:00am PDT

  • Reaping the rewards of renting

    Why purchase software when you can skip the heavy up-front costs and skirt maintenance headaches by renting instead? Application service providers (ASPs) companies that rent out software...

    News items | September 28, 2000 12:00am PDT

  • The ASP approach to CRM: Challenges abound

    Despite continued hype surrounding the ASP (application service provider) market, using an ASP for CRM (customer relationship management) makes sense only under a narrow set of circumstances, due...

    News items | September 25, 2000 12:00am PDT

  • Why ASPs will not die

    This commentary, which first appeared on ZDNetAsia, is in response to a May 19 column by Sm@rt Reseller's Steven J. Vaughn-Nichols, "Haven't we done this before?" The bursting of the dot-com...

    News items | August 22, 2000 12:00am PDT

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