business services management
20 Results
Sponsored White Papers, Webcasts & Resources
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Optimize the Virtual Environment without Draining Your Resources
Today's virtual environments need specialized optimization routines to prevent resource conflicts. Learn how V-locity 3 Virtual Platform Disk Optimizer can optimize your virtual environment...
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BMC's Q4 earnings light
For fiscal 2012, BMC said it showed momentum in cloud bookings--$100 million for the year---and SaaS. BMC said it had more than 200 SaaS customers.
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How to achieve ITSM success in your company
Not only can the right ITSM tool pay for itself in less than a year or two, it can drive down costs in other areas of your organization.
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Ultimate & Yammer - When social media meets HR
When traditional HR technology is fused with newer social & collaboration technology, it's time to rethink how performance management will really get done.
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Five free tools to ease network monitoring chores
Stay on top of performance issues and head off potential problems with the help of these free tools.
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Salesforce's Rypple puts a social spin on performance reviews
At a Cloudforce in San Francisco, Salesforce.com COO George Hu demos the company's new social based HR performance management tool. Rypple uses social tools to set goals and objectives and...
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Serena Software uses 'orchestrated IT' to benefit DevOps
Serena reps boast the new technologies as "the market’s first Orchestrated IT solution that truly binds Dev and Ops together in the most efficient way possible."
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Circonus business and IT monitoring
Circonus monitors everything to provide needed context across IT and business systems to drive better decisions. The company offers a pragmatic approach based upon years of real-world experience.
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What's puffing the sails in Avast 2012?
Avast's security update for 2012 includes a refreshed look, hybrid update tech, a new file reputation service, and a new Web management console. Take a slideshow tour of its new features, matey.
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ITIL adoption: 5 steps that can help with success
Stephen provides five tips for aiding ITIL adoption in your organization.
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We need to talk about ITIL
ITIL bashing doesn't work - but we continue to do it, writes Stephen Mann, who also wonders how the detractors, buyers, and sellers of ITIL can meet in the middle.
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BMC Remedy OnDemand for the public sector
Federal, State and Local government IT departments have been given their marching orders to reform IT management by the Federal CIO. BMC and Dell are positioning themselves as being able to help...
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Knoa Software - managing end user experience
Knoa Software focuses on helping organizations observe and manage application performance, end user experience, process optimization and user behavior that may indicate a security threat.
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Smart LED streetlights dim on command, saving more energy
The Amerlux SmartSite intelligent lighting platform also serves as the foundation for public safety, marketing and entertainment applications.
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New Relic adds systems management to its portfolio
New Relic in the past has focused on application performance management for web applications. It recently added a level of systems management to its tool set.
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Former Akamai president denies Yahoo CEO gig rumors
Yahoo's CEO search continues as another potential candidate denies rumors.
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CA, BMC cut outlooks, Symantec on target
It's a mixed picture from enterprise software companies as CA and BMC said demand was sketchy. Symantec's outlook was on target.
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IBM aims to apply analytics to business processes
IBM's idea is that business operations can become as data driven as the IT department hopes to become.
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New study yields eye-opening IT Service Management benefits
New data from Forrester and itSMF shows that ITIL has a positive impact on organizational productivity, service quality, IT's reputation with the business and operational costs. Glenn O'Donnell blogs.
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Giving back to the IT Service Management community
Stephen Mann wants you to give back to the ITSM community - and provides five tips for doing so.
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Harris, Sendmail and BMC team up on Trusted Enterprise Cloud
Harris Corporation, Sendmail, and BMC have teamed up to present a service that they're calling the "Trusted Enterprise Cloud." Their goal is to address the most commonly stated concerns about...
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