crm 2011
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Get Your Free Trial of Diskeeper 2011 Professional
Give your business desktops and laptops a boost. Diskeeper 2011 Professional prevents the majority of fragmentation before it can happen and brings data flow up to peak speed for the best possible...
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Microsoft launches a CRM app store
Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products.
Additional Results
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Bazaarvoice acquires rival PowerReviews; adds SMBs to social CRM portfolio
Social CRM consolidation: Bazaarvoice acquires rival PowerReviews for $152 million, closing the loop on a strategy that stretches from small businesses to big box retailers.
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Hollow words: United Airlines CEO talks up 'silver lining' of failure
More from the front lines of United Airlines' merger with Continental.
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CRM Idol 2012: Last Two Days To Take Your Shot
I'm not sure why I'm writing this because any small company in the CRM world or social tools world or anything that is customer facing world that hasn't heard of CRM Idol or taken advantage of it...
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Microsoft exec: Dynamics CRM, AX aims to feast Oracle, SAP switchers
Kirill Tatarinov, president of Microsoft's business solutions division, said "switching from Siebel is becoming very popular in large enterprise."
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Android malware families nearly quadruple from 2011 to 2012
F-Secure has found that between Q1 2011 and Q1 2012, the number of Android malware families has increased from 10 to 37, and the number of malicious Android APKs has increased from 139 to 3,069.
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SAPPHIRENOW: Some Cool Mobile Business Apps Demo-ed & Video-ed
I stalked the Mobile Campus of SAPPHIRE NOW in Orlando on Monday, looking to shoot video of some of the most interesting enterprise apps on display. There was no shortage of candidates. SAP...
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CRM Idol 2012: The Candidacy Period Midway
For many years, influencers/analysts have heard the a clarion cry from small CRM companies: You guys only cover the big companies and never give us coverage You guys don't respond to us You...
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Lithium: On the path, running...
Lithium is becoming a major player, even beyond its size, and will become even more important as the days go on. Here's a look at the conference, the product and the company.
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CRM investments ramp due to social media and smart mobility
New forms of customer relationship management are moving to the forefront of enterprise capabilities as companies begin a new era of investment in the function, says new data. But are companies...
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SugarCRM: No sweet jokes, please, but it really is...
I continue to be impressed with SugarCRM, year after year, time after time.
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CRM Idol 2012: The Second Season is Here! Cue the Music.
Okay, I'm done teasing. Without further ado, welcome to CRM Idol 2012.  The submission period opens today. We are pumped and we are ready to roll this year. Without saying this to hype it...
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IBM: Clock runs out on massive Siebel implementation, enter SugarCRM
IBM is leaving Siebel behind for a new CRM system. One analyst argues that IBM's move is the sign of the times for on-premise enterprise software vendors.
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The Intention Economy
Finally a thoughtful, hype free book worth reading about digital marketing, the relationships we have with vendors and a vision for a better future where we have greater control of our personal data
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Microsoft reissues patched Service Pack 2 for Office for Mac 2011
The patched version of the latest set of updates for Microsoft's Office for Mac 2011 is available for download.
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Inside a truly mobile startup (photos)
Needle is currently running its mobile contact center out of a large RV. Though the company will be returning to a normal office, it is showcasing how startups can set up shop almost anywhere.
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App synchs data between Constant Contact, CRM systems
Cazoomi's SyncApps cloud service keeps contact data and other relevant prospecting information synchronized between the marketing platform and popular cloud-delivered CRM applications.
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Office for Mac 2011 SP2 update creating database issues for some Outlook users
Microsoft introduced Office for Mac 2011 Service Pack 2 about a week ago, and according to the company, the "majority of our customers have been delighted with the improvements." However, some not...
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Microsoft teams up with Ariba on B2B ecommerce front
Redmond is bringing Microsoft Dynamics AX to the Ariba commerce cloud integration table, joining other major CRM and ERP online and hybrid providers, such as Salesforce.com, SAP and Oracle.
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Mobile CRM on Microsoft slate devices: a case study in design thinking
Good things happen when consumer understanding meets enterprise requirements with a partner willing to understand needs. This is how it works.
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