customer
386 Results
Sponsored White Papers, Webcasts & Resources
-
Implementing energy-efficient data centers
The cost of powering data centers is a substantial operating expense that can and should be managed. This white paper explains how to design data centers in a way that minimizes their electrical...
-
2012 - The year the contact center dies
This year we’ll see smart devices start to replace the call center as the primary interaction channel.
-
Cloud Software Consolidation - Is it all good?
How do you look at the recent cloud application software acquisitions. Are you a bit skeptical about what these deals mean to you? Read on as Brian looks at the deals from a customer's perspective.
-
Engagement Defined: Scott Rogers Speaks
Sometimes clarity trumps everything. Â I remember back in the days when we were defining what I called then CRM 2.0, later, thanks to Brent Leary's convincing discussions, Social CRM and, very...
-
Red Hat extends Red Hat Enterprise Linux lifecycle to ten years
Like your RHEL on your servers just the way it is? That's fine by Red Hat, which has extended its flagship Linux operating system's lifecycle to ten years.
-
Communicating with Print Customers via SMS/Text
Text messaging is becoming an important customer relationship tool.
-
-
Mobile shopping app allows retailers to offer personal shoppers
Startup Signature Labs release iPhone application that lets retail stores personalize mobile shopping for specific customers.
-
Expert Chat on how HP ecosystem provides holistic support for VMware virtualized IT environments
Successful virtualization is no longer just about servers, it’s about managing complexity when you get beyond the 20 percent or 30 percent level and expand into converged infrastructure...
-
Efficient data center transformation requires tracking improvements incrementally
One way to keep the interest high -- and those operating and investment budgets in place -- is to show fast results, and then use that to prime the pump for even more improvement -- and even more...
-
Are Intel’s Ultrabook subsidies a rotten apple?
What’s in a name? Intel slapped Digitimes for reporting that it's paying OEMs a "marketing subsidy" to keep prices on its MacBook Air clones ultra-low. Intel insists that its Ultrabook payments...
-
Big Data meets Complex Event Processing: AccelOps delivers a better architecture to attack the data center monitoring and analytics problem
You need to nail the real-time analytics problem, and this has to be the centerpiece of any monitoring or management platform going forward.
-
HP Discover case study: Vodafone Ireland IT group sees huge ROI by emphasizing business service delivery
Bringing all of that information together gives customers a comprehensive view of the services they receive from IT operations. That's our aim -- to provide customers with everything they need at...
-
Sales mobility: What your business needs
BigMachines' Tim Handorf says techechnology can improve sales. Here's how.
-
Wirefly tries to get free phones in more hands with the Free-for-All sale
There are plenty of deals this week for those of you looking for new phones for your family and Wirefly is launching a sale to try to lower the price for more eligible customers.
-
Wendy Lea: online, 'customer service is the new marketing'
Want to really converse with your customers? First find out what they're already saying about you, says Get Satisfaction CEO Wendy Lea.
-
2011 CRM Forecast: A Look Back. How'd I Do, Vox Populi?
Well, well, well. How ‘bout this? We're at the point in the year that it's time to start looking at what was in 2011 as opposed to what is going to be? Sigh. Another year gone. Which of...
-
Getting to Know Print Audit's President John MacInnes
Read a profile of Print Audit's president John MacInnes.
-
HR Tech Briefing - Halogen - Shining a light on value
Halogen executives shared some insight as to the competitive switch outs occurring in the HR software space.
-
Cloud-y Days Ahead
Lots of M&A activity in the SaaS/Cloud space. But not everyone will benefit from the escalating acquisition frenzy. See if you'll benefit from it.
-
Dell Boomi's fall update ramps transparency
Customers want to know where Boomi stands in the Dell's product mix and future and a view to highlight that the integration service won't get lost.
-
BlackBerry service finally restored
RIM says that the service to all BlackBerry customers in all regions of the world has been restored as of Thursday morning.
The best of ZDNet, delivered
ZDNet Newsletters
Get the best of ZDNet delivered straight to your inbox
Facebook Activity
