customer relations
2 Results
Sponsored White Papers, Webcasts & Resources
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Reducing Server Sprawl with the Right Hardware
When server sprawl becomes a problem, you'll notice it in your power and cooling costs. To save money on running costs, switch to new hardware capable of running virtual machines. Read this white...
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Online customer service could be more important than offline
While many companies bend over backwards to set up systems that provide exemplary service to their customers in the real world, they are often at a loss as to how to manage customer relationships...
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Information Agenda: A strategy shift from applications to information
Stuck between business challenges on the one hand, and information management systems on the other hand which simply limit your ability to respond. IBM's Tom Inman wants an easy way to spread your...
Additional Results
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HTC One X and EVO 4G LTE clear Customs, still no official Sprint launch date
The two latest HTC Android devices are now shipping through Customs and should be arriving at stores soon. Pre-orders arrived for Sprint customers, but an updated in-store launch date has not been...
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Torti Gallas a Cisco and NetApp Customer Profile
Torti Gallas says that overhauling your IT infrastructure doesn't need to be a big ordeal. Technologies from Cisco, NetApp and VMware were a foundation the company is using to support its growth.
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Sapphire 2012: The Softer, Greater SAP...I Hope
Let me start this with a strange and seemingly incoherent (but truly more inchoate) statement. "If SAP marketed to the rest of the world, the way they produce conferences, they could arguably...
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Quiterian, Wipro partner on customer analytics
Quiterian brings its predictive analytics software to Indian IT giant Wipro's business customers.
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Three tips for businesses to support connected customers
Successful technology businesses must solve consumer frustrations while still delivering an integrated customer experience across multiple services and sales channels.
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How to effectively protect your IP with a non-compete clause
Losing an employee can mean valuable know-how, trade secrets, code or algorithms walking out the door.
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Hollow words: United Airlines CEO talks up 'silver lining' of failure
More from the front lines of United Airlines' merger with Continental.
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CRM Idol 2012: Last Two Days To Take Your Shot
I'm not sure why I'm writing this because any small company in the CRM world or social tools world or anything that is customer facing world that hasn't heard of CRM Idol or taken advantage of it...
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Outsourcers: Now is the time for the next step in productivity
Commentary - Slow job growth projections combined with an upcoming presidential election have made "outsourcing" a four-letter word in American business circles. The largest proponents of...
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HP cuts 27,000 jobs, to plow savings into R&D
HP will cut jobs and expand its recent R&D bets in services, software and hardware.
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How to calculate what to move to the Windows Azure cloud
A former Microsoft Windows Azure evangelist offers some advice for what to move to the cloud and when.
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Personalize your MacBook with a custom decal
My MacBook now has Pac Man fever, thanks to a MegaVinyl decal
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Mining the social data stream for deeper customer insight
Wal-Mart and Target use social intelligence from customers to gain strategic business advantage in the local area and ensure on-going loyalty and retention.
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Sapphire notebook: structured taking unstructured seriously
Historically SAP are an enterprise structured data software company: as society evolves unstructured data is ever more important. How are SAP coping with the opportunities and red herrings our...
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The Four Horsemen Of The Apocalypse For Client Management Vendors
The workforce computing landscape has become radically more complex, and the resources that employees need are shifting rapidly from inside the firewall to outside. Consumerization of both devices...
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UK government staff caught snooping on citizen data
What a surprise: the U.K. government was forced to reveal under Freedom of Information laws more than 1,000 civil servants have 'snooped' on British citizens' private data.
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Microsoft exec: Dynamics CRM, AX aims to feast Oracle, SAP switchers
Kirill Tatarinov, president of Microsoft's business solutions division, said "switching from Siebel is becoming very popular in large enterprise."
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Microsoft to charge customers $99 to remove OEM 'crapware'
So, the OEMs make money from installing crapware onto PCs, and now Microsoft is making money removing it. Makes you realize why more and more people are buying Apple hardware.
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