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  • Engagement Defined: Scott Rogers Speaks

    Sometimes clarity trumps everything.  I remember back in the days when we were defining what I called then CRM 2.0, later, thanks to Brent Leary's convincing discussions, Social CRM and, very...

    Blog posts | February 8, 2012 6:56am PST

  • Defining the 'iGeneration': Not just a geeky bunch of kids

    After two years of writing about the 'iGeneration', my colleague and I sat down to redefine the term, and to settle the ongoing war of words in relation to who the 'iGeneration' really are in this...

    Blog posts | June 20, 2010 4:48pm PDT

  • Enterprise 2.0: Why process matters

    The Enterprise 2.0 conference, held in Boston this week, reminds us that tools and techniques around collaboration only matter when they deliver concrete business value to corporate processes.

    Blog posts | June 15, 2010 7:18am PDT

  • SOA, defined for both advocates and cynics

    What is loosely coupled? What is orchestration? What is SOA? A quick, concise guide to the most common terms used in the service oriented world.

    Blog posts | June 5, 2010 10:06am PDT

  • New definition of enterprise architecture emphasizes 'fit for purpose' across IT undertakings

    IT architecture is about three things: mission, solution, and environment. Both the mission and the solution exist in the environment, and the purpose of the architecture is to specify essentials...

    Blog posts | February 4, 2010 3:12pm PST

  • Virtualization: By definition, it's a moving target [video]

    Yesterday, I posted a video clip of some VMWorld coverage that I shot with my handy-dandy FlipCam. But once I handed over my footage to the editing team, I wasn't quite done playing - so I headed...

    Blog posts | September 4, 2009 2:15am PDT

  • Meaningful use debate approaches climax

    Doyle called adoption the "dirty little secret" of the health IT business. Too many systems are sitting in closets, unused, because while they meet CCHIT standards they are just too hard for...

    Blog posts | July 15, 2009 11:43am PDT

  • Searching for definition

    A recurring theme for me at the Enterprise 2.0 conference in Boston was defining 'Enterprise 2.0'as discussed in my earlier post. Based on my conversations with various attendees, some were...

    Blog posts | June 15, 2008 10:51pm PDT

  • Should we fight the proprietary open source power?

    In open source, however, at least you can see the code, add your fix, add your feature, tell your friends, blog about it, put it on your Web site and hope, through the magic of Google, it's found...

    Blog posts | January 31, 2008 6:43am PST

  • NSA cooperation: OK for e-mail, IM companies?

    White House wanted immunity for phone companies over possible cooperation with NSA, but new bill also would shield e-mail, IM providers.

    News items | October 22, 2007 9:27am PDT

  • The biggest spam challenge: defining it

    Charlie Rose, during a recent taping of his TV show, asked me and three other guests for our definitions of spam. The other responses ranged from “unsolicited commercial e-mail" to "an unwanted...

    News items | August 28, 2003 12:00am PDT

  • Why do-not-spam lists are a bad idea

    Despite the recent success of “do-not-call” lists, similar lists for junke-mailers are doomed to fail. They could even make the problem worse. Might such lists cause some temporary spam...

    News items | July 24, 2003 12:00am PDT

  • Analysis: The definition of middleware

    Glossaries provide the remedy foundations. David Berlind dives into the differences in the middleware definitions in the two remedy proposals.

    News items | February 26, 2002 12:00am PST

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