interaction
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Sponsored White Papers, Webcasts & Resources
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Live Webcast: Getting to Microsoft Office 365: The Right Migration for Your Business
If you've been stuck using bare bones, web-based tools, you'll appreciate the full featured collaboration in MS Office 365. Check out this live webcast to learn more about Microsoft Office 365,...
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Social media & B2B: Interactions are opportunities
Guest writer Rich Harris explores the tightrope walk of social media and B2B
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Excerpt #2: Customer Experience - Chap 21 from CRM @ The Speed of Light, 4th ed.
I have to be straight with you. I'm entering the head down, grind it, drive to the goal line when it comes to CRM at the Speed of Light's 4th edition. Which means that in other areas that I'm...
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There is medicine and then there is medicine
An honest Personal Health Record, and the intervention of a coach rather than a doctor, can solve this problem. If people learn to put everything they take into the PHR, and if they trust someone...
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Insects using plants as phones
A team of Dutch ecologists has found that subterranean and aboveground herbivorous insects use plants to communicate. 'Subterranean insects issue chemical warning signals via the leaves of the...
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O'Reilly talks turning IT inside out and data lock-in at SAP TechEd
SAP's TechEd '07 got off to glitzy start in Las Vegas as the pied piper of Web 2.0 Tim O'Reilly told the crowd of about 6,000 NetWeaver, Java, ABAP, ERP developers about the design patterns and...
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Presence: Enhancing enterprise interactions
How do we put a human face on B2B communications? Murli Thirumale of Citrix Systems looks to consumer apps like IM, voice chat and webinars as a way to establish web presence and give personality...
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Contact management evolves into CRM for VC firm
A Dallas-based venture capital firm reins in runaway business contact information by creating a unified, automated system using InterAction from Interface Software.
Additional Results
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Samsung announces Galaxy S III with a focus on natural interaction
Companies need to differentiate with experiences and initial reactions are that Samsung did just that with the Galaxy S III and a focus on enhancing human-smartphone interactions.
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Yahoo accuses Facebook of infringing two more patents
First Yahoo sued Facebook over 10 patents. Then Facebook countersued Yahoo with 10 more of its own patents. Now Yahoo has added two more patents to the onslaught, bringing the total to 22.
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New targeted Mac OS X Trojan requires no user interaction
A new Mac OS X Trojan referred to as Backdoor.OSX.SabPub.a or SX/Sabpab-A is also exploiting Java vulnerabilities in a way that requires no user interaction. It is being used in targeted attacks.
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Angry Birds Flashmob at SXSW 2012
A surprise Angry Birds flashmob at SXSW celebrated the Angry Birds In Space announcement.
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Scenes from SXSW Interactive (photos)
Austin, Texas' South by Southwest Interactive is festively crammed with tech, food, drinks, and parties. Here's a quick tour.
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Facebook users not talking about Rick Santorum (infographic)
The remaining four candidate for the 2012 Republican Party presidential nomination do battle tomorrow. Facebook data from the last 30 days may shed some light on what will happen.
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Interact with HP experts on latest cloud-enablement strategies at Feb. 29 online event
CIOs will need to measure and integrate all those services at some time into a managed hybrid computing data center environment.
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2012 - The year the contact center dies
This year we’ll see smart devices start to replace the call center as the primary interaction channel.
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Microsoft offloads some speech-focused assets, employees to 24/7
Microsoft is splitting up the people and speech technology assets it acquired in 2007 with Tellme Networks, with some going to customer-service software maker 24/7.
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In search of the perfect CMS
One of my New Year's resolutions was to use Moodle for everything. It's very possible to build entire sites with a huge community interaction component without much coding. Forums, blogs, you name...
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Workface puts 'face' on Web customer interactions
Software allows businesses to create team profiles that help make online chat more personal and extends communications options beyond chat to voice, video and email.
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Future tech exhibit plugs museum interactivity (photos)
Interactive designers, researchers, and developers look to the future of museum interactivity at a kickoff event this week for new gallery of prototypes at The Tech Museum in San Jose, Calif.
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Luidia's eBeam Edge - Setting the standard for interactive whiteboards
Who needs an actual whiteboard? Give me a light-colored wall, a mini projector, and the Luidia eBeam Edge and I can teach anywhere, anytime, in person or online.
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