interaction channel
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Get Your Free Trial of Diskeeper 2011 Professional
Give your business desktops and laptops a boost. Diskeeper 2011 Professional prevents the majority of fragmentation before it can happen and brings data flow up to peak speed for the best possible...
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2012 - The year the contact center dies
This year we’ll see smart devices start to replace the call center as the primary interaction channel.
Additional Results
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New York's anonymity ban: Why should the Web be any different?
New York wants to outlaw anonymous comments to prevent cyberbullying and other online abuse. This criminologist examines why this plan, despite its controversy, may not be such a bad thing.
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Intuit GoPayment automatically tallies state sales tax
The mobile credit card reader taps into geolocation features on your mobile device to calculate city, state and municipal taxes for a given transaction.
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Post 'social' improved speed to information and context
Facebook IPO hype and dramas obscured Google's launch of their Knowledge graph contextual extensions to search, which may prove to be the foundation for future digital networking and a solution to...
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Outsourcers: Now is the time for the next step in productivity
Commentary - Slow job growth projections combined with an upcoming presidential election have made "outsourcing" a four-letter word in American business circles. The largest proponents of...
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SAP gets huge cloud and extended business process boost with Ariba acquisition
SAP is focused on global cloud growth opportunities, but is wisely defining cloud as a place to do business and extend socially amplified discovery and collaboration efficiencies.
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New iPad case/stand could revolutionize flying coach
If you own an iPad and you fly coach, then this just might be the product you never knew you couldn't live without!
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The Top 10 Web IPOs of all time -- pre-Facebook, that is (images)
CNET takes a look at the top IPOs ever posted by Web companies. And the results might just shock you.
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Catch phrases, buzz words and you
Suppliers have long looked for ways to create a competitive edge. Creating a memorable catch phrase or new buzz word can help them shape and guide industry interest. "Dark Data" and "Storage...
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Coupa raises $22 million to manage your company's expenses
Coupa Software raises $22 million to further develop and sell its expense management platform. We talk to CEO Rob Bernshteyn about his plans for the future.
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Queen's speech unveils UK's 'Patriot Act' Web monitoring plan
The Queen has officially lifted the lid on plans for the British government to monitor all U.K. Web, email and phone traffic.
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The iOS-ification of the Web
Much has been written about the iOS-ification of Mac OS, but is the Web next?
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Comscore: There's an app for... everything (report)
Those accessing the mobile web rarely use a mobile browser, instead choosing some of the millions of apps.
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The rumors of the demise of the mainframe are greatly exaggerated
Although suppliers of midrange machines would have us believe that the mainframe is dead, IBM's System z continues to grow.
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Zscaler: 10% of sites are malicious, another 10% suspicious
Zscaler says the larger majority of websites are safe, but approximately 1 in every 5 of them can be classified as either malicious or suspicious. You can run the same tool on your own website.
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Israeli Institute for National Security Studies compromised, serving Poison Ivy DIY malware
The web site of the Israeli Institute for National Security Studies (INSS) has been compromised, and is currently serving client-side exploits and malware to its visitors.
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Samsung announces Galaxy S III with a focus on natural interaction
Companies need to differentiate with experiences and initial reactions are that Samsung did just that with the Galaxy S III and a focus on enhancing human-smartphone interactions.
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Over 1.5 million Visa, MasterCard credit card numbers stolen?
U.S.-based credit card processor company Global Payments is about to announce more details about the security breach that recently saw millions of credit card numbers stolen. It doesn't look good.
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Yahoo accuses Facebook of infringing two more patents
First Yahoo sued Facebook over 10 patents. Then Facebook countersued Yahoo with 10 more of its own patents. Now Yahoo has added two more patents to the onslaught, bringing the total to 22.
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NFC and the war on cash
NFC needs a killer app and financial observers are keen to quantify markets, investments, winners and losers.
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