j.d. power associates
10 Results
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4G phones mean more customer service calls, says J.D. Power
Verizon Wireless maintains top spot in customer service despite an influx of 4G calls.
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J.D. Power: Cablevision, Cox, Verizon shine for business data services
Cablevision, Cox and Verizon had the highest ratings for business data services, but Comcast lagged the field in most categories, according to J.D. Power.
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J.D. Power: T-Mobile ranks highest in customer satisfaction; smartphone users more demanding
T-Mobile ranks the highest in customer satisfaction for the wireless retail sales experience, according to a new study released by J.D. Power and Associates.
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Apple leads smartphone customer satisfaction
Apple is the top smartphone dog in both consumer and business satisfaction, according to J.D. Power and Associates 2009 rankings. J.D. Power released a bevy of surveys gauging the satisfaction...
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J.D. Powers: Verizon tops in voice quality; AT&T, Sprint get no love
Among wireless carriers in the U.S., Verizon Wireless has the best voice quality in five of the nation's six regions, with U.S. Cellular - not AT&T or Sprint - taking the honors in the sixth...
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Apple's iPhone dials up J.D. Power smartphone win
J.D. Power on Thursday crowned Apple's iPhone as top dog in overall satisfaction, but the device tanked when it came to battery life satisfaction. In the overall satisfaction category, the...
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J.D. Power: Apple's iPhone top dog in customer satisfaction
Apple's iPhone snagged J.D. Power's top customer satisfaction rating in a study of business smartphone users. In its 2008 Business Wireless Smartphone Customer Satisfaction Study J.D. Power said...
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Survey reveals favorite ISPs around the United States. None of them is Comcast.
The heart of any wireless network is its Internet connection, since sharing Web access among multiple computers is one of its most (if not the most) important tasks. While its best known for...
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J.D. Power announces 2008 ratings for best digital cameras
Remember back in the day when you only heard about J.D. Power rankings in car commercials? Well, the market research firm is deep into digital cameras these days and yesterday it announced the...
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US wireless operator satisfaction leaders: T-Mobile, Alltel, Verizon, AT&T, Sprint Nextel
T-Mobile had the highest ranking for wireless retail sales satisfaction in the J.D. Power survey, with 716 out of 1,000 points, followed by Alltel (714), Verizon Wireless (706), AT&T (693) and...
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