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  • Going commando: Four signs of CRM failure

    CRM failure remains a significant problem in many organizations. Here are four signs of CRM danger you should watch for.

    Blog posts | October 19, 2009 7:31am PDT

  • Is Apple planning an e-card service? Seems so from this Patent application

    A newly published Apple Patent application entitled eCards from multiple users appears to describe technology that may point to Apple offering e-cards where multiple users could digitally sign...

    Blog posts | September 27, 2007 5:59am PDT

  • Blackout: 50 Million People Should Not Have Lost Power

    While every indication is that the massive blackout across North America that left more than 50 million people without power was caused by a cascade of catastrophic events, it clearly showed that...

    News items | August 19, 2003 12:00am PDT

  • AOL-Time Warner OK expected shortly

    FCC could approve the mega-merger as early as Wednesday--and without tougher restrictions considered earlier.

    News items | January 10, 2001 12:00am PST

  • FCC review of AOL extends to 2001

    The agency's self-imposed New Year's Eve deadline is history, causing AOL and Time Warner more headaches and expense.

    News items | December 28, 2000 12:00am PST

  • Sen. Hatch: AT&T-Time Warner a threat

    If the industry combines AT&T's 25 percent stake in the Time Warner Entertainment with AOL there could be big problems for consumers, senator warns.

    News items | October 9, 2000 12:00am PDT

  • FCC wants AOL to open IM

    FCC staffers want to require AOL to open instant messaging to rivals and make Time Warner further open its high speed cable lines.

    News items | September 13, 2000 12:00am PDT

  • Virgin trades gadgets for your privacy

    Virgin will give away Net access and 10,000 Internet appliances that will track your every click.

    News items | April 10, 2000 12:00am PDT

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