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  • Creative disruption: Cloud enables CIOs & service providers to focus on business outcomes

    Those service providers that are able to package and deliver their offerings around ‘successful business outcomes’ rather than SLA metrics, will win.

    News items | November 29, 2011 1:04pm PST

  • On-Premise ERP vendors: Your Partners are Abandoning You

    Ann Landers frequently told readers to seek true love elsewhere. It looks like a number of big-name integrators, outsourcers, etc. have signed up with NetSuite, a SaaS application solution. It...

    Blog posts | April 15, 2010 1:00pm PDT

  • The troubling thoughts re: outsourcing

    Watch this space for future problems! There’s a lot going on in the outsourcing world lately. Things like: - Perot Data Systems being acquired by Dell - ACS getting bought by Xerox Add to...

    Blog posts | October 5, 2009 4:35pm PDT

  • Hard times hit Bangalore

    Businesses and workers are making big changes to ride out the recession in India's outsourcing hub, says Saritha Rai.

    News items | February 26, 2009 11:14am PST

  • Enterprise software: A tour of the year ahead

    Despite the recession 2009 is going to be a critical year for all of those key vendors that best describe their turf in acronyms--CRM, ERP, BPO and perhaps a relatively new one VRM. Those...

    Blog posts | December 15, 2008 2:16am PST

  • India's outsourcing bubble is bursting

    The collapse of top US financial firms is causing a dramatic slowdown in lucrative contracts among outsourcing companies in India--turning cities like Bangladore inside out.

    News items | September 30, 2008 6:30am PDT

  • Will Wall Street Hurt SIs and Outsourcers?

    Importance of Financial Services to the Consulting & Outsourcing Industry While consultants and systems integrators have some enviable margins, these firms don’t always make huge profits as...

    Blog posts | September 22, 2008 9:04am PDT

  • What the credit crunch means for IT

    The credit crunch has dominated the front pages in 2008, and claimed a number of high-profile scalps, such as that of the 158-year-old Lehman Brothers bank.

    News items | September 17, 2008 5:37am PDT

  • India's outsource giants feeling the pinch

    Infosys, Tata, and Wipro blame global economic conditions, with the former warning the new quarter may be difficult too, as companies postpone decisions on outsourcing.

    News items | July 19, 2008 6:09pm PDT

  • Offshore outsourcers turn cautious

    The three primary publicly traded offshore outsourcing companies have turned cautious about the future even as their financial results remain strong. Among the worries--a weak dollar that's...

    Blog posts | July 18, 2008 6:08am PDT

  • Should your firm offload its offshore operations to an outsourcing provider?

    Some interesting debate going on regarding whether firms which have already established offshore service centers (termed as "captives") are better off selling these centers to outsourcing providers

    Blog posts | February 16, 2008 10:46am PST

  • Indian outsourcers to earn $220-280 bln by 2012

    Everest Research Institute found that the addressable market for Indian BPO outsourcers will be $220 bln to $280 bln by 2012. Today, the report says, the total offshore BPO market is about $28...

    Blog posts | February 14, 2008 9:14pm PST

  • Wipro bolsters U.S. operations with Infocrossing

    Indian outsourcing giant Wipro Technologies said Monday that it will acquire Infocrossing, a U.S. outsourcing firm for about $412 million. In a statement, Wipro said it is paying $18.70 in cash...

    Blog posts | August 6, 2007 10:02am PDT

  • Organizing for Security in an Outsourced Environment

    While the primary roles for information security are relatively easy to identify (but somewhat more challenging to implement), organizational dynamics in outsourced organizations complicate...

    News items | February 2, 2004 12:00am PST

  • Should you outsource your antivirus/antispam systems?

    Most businesses—especially at the enterprise level—run their own antivirus and antispam (AV/AS) systems. Another option—outsourcing AV/AS efforts—is being looked at very closely. While there is...

    News items | August 14, 2003 12:00am PDT

  • Outsourcing gains momentum

    Economic difficulties are causing a number of firms to consider the option of outsourcing parts of their IT systems. However, short-term cost savings are not the only attraction.

    News items | January 3, 2002 12:00am PST

  • Spam-free e-mail marketing

    It costs about the same to send a million e-mail messages as it does to send a thousand, but running an e-mail marketing campaign is still an overwhelming project. Simply from a technological...

    News items | August 22, 2001 12:00am PDT

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