paul mockapetris
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Sponsored White Papers, Webcasts & Resources
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Automating Infrastructure and Operations Management with VMware
With VMware, virtualization tools come with a management system built in. Check out this webcast to learn more.
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Keeping ahead of DNS attacks
Paul Mockapetris, the inventor of the domain name system, says the attack on the Internet DNS root servers should serve as a wake-up call.
Additional Results
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Sapphire 2012: The Softer, Greater SAP...I Hope
Let me start this with a strange and seemingly incoherent (but truly more inchoate) statement. "If SAP marketed to the rest of the world, the way they produce conferences, they could arguably...
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CRM Idol 2012: Last Two Days To Take Your Shot
I'm not sure why I'm writing this because any small company in the CRM world or social tools world or anything that is customer facing world that hasn't heard of CRM Idol or taken advantage of it...
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CRM Idol 2012: The Candidacy Period Midway
For many years, influencers/analysts have heard the a clarion cry from small CRM companies: You guys only cover the big companies and never give us coverage You guys don't respond to us You...
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Lithium: On the path, running...
Lithium is becoming a major player, even beyond its size, and will become even more important as the days go on. Here's a look at the conference, the product and the company.
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Paul Ceglia sanctioned in Facebook lawsuit, has two weeks to pay
Paul Ceglia has so far been fined $97,617.70: $5,000 to the court and $92,617.70 to Facebook's lawyers. He now has two weeks to pay the amount, or show that he does not have the means.
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SugarCRM: No sweet jokes, please, but it really is...
I continue to be impressed with SugarCRM, year after year, time after time.
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CRM Idol 2012: The Second Season is Here! Cue the Music.
Okay, I'm done teasing. Without further ado, welcome to CRM Idol 2012.  The submission period opens today. We are pumped and we are ready to roll this year. Without saying this to hype it...
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Once again into the breach...of trust: United Airlines manages to do it again
Cost efficiencies are fine, but not at the expense of the customers -- especially if it involves a serious service issue that can be at least mitigated by something that already had a proven benefit.
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Can the enterprise popularize notebook, tablet touch hybrids?
The market for tablet/laptop hybrids may ultimately be determined by emerging markets and enterprises.
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"No permissions" Android app allows secret data harvesting
A proof-of-concept "no permissions" app that can not only access data, but sent it anywhere it wants. Scary.
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Paul Ceglia dismisses Facebook motion to dismiss lawsuit
Paul Ceglia, who says he owns half of Facebook, and his legal team today filed an opposition to Facebook's motion to dismiss the ongoing lawsuit. The long legal battle is far from over.
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The Little Things that Serve #1
About a week ago I wrote a post called "The Little Things That Serve." Â I mentioned that I wanted to start an ongoing series where any of you who want to write in could tell me customer service...
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Announcing CRM Idol 2012, Watchlist 2013 and More
I’m realizing, as I get older and, of course, wiser (heh heh), that Twitter isn’t the best place to make announcements, though it isn’t bad either. I’m not getting the response I want...
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Facebook files motion to dismiss Paul Ceglia lawsuit
Facebook this morning filed a motion to dismiss a lawsuit brought against it by Paul Ceglia, who says he owns half of the company. Is the long legal battle about to come to a close?
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Microsoft - Convergence at Last?
Microsoft has reached a turning point - and made the turn. They are launching their "dynamic businesses" strategy with a confidence that they haven't shown for several years and it suits them...
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The Little Things that Serve: A New (Ongoing) Series
The beginning of a series on "The Little Things That Serve" - analysis of small customer service stories - good and bad by those who tell them. So businesses can learn. Please take the survey at...
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SAP Hires Sameer Patel: Thought Leaders in the Enterprise
Tuesday morning I officially heard that Sameer Patel, one of the key thought leaders in the collaboration space and one of the few who understood the convergence between collaboration and Social...
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Paul Ceglia hires new lawyers for Facebook fight
Paul Ceglia is not giving up on his fight against Facebook. He has once again hired new lawyers, and they will be continuing the legal process for him next month. Facebook can't be happy about this.
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The Story of Stories: Enterasys Thinks So 21st Century
About 2 months ago, thought leader and friend, Michael Krigsman (read his always incredible ZDNet blog here), introduced me to Vala Afshar, the Chief Customer Officer of Enterasys Networks - a...
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