process improvement
111 Results
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Prevent Your Next Server Room Mishap With Proper Monitoring
Check out this white paper to learn more about monitoring systems and how they can help prevent your next server room mishap.
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ITIL adoption: 5 steps that can help with success
Stephen provides five tips for aiding ITIL adoption in your organization.
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We need to talk about ITIL
ITIL bashing doesn't work - but we continue to do it, writes Stephen Mann, who also wonders how the detractors, buyers, and sellers of ITIL can meet in the middle.
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FMAudit Makes It to Version 3.3
The FMAudit Onsite device data collection engine Version 2.6.9 update provides over 120 added features and process improvements. Updates include the latest industry enhancements for security...
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Does Skype save $3.4 million by failing its customers?
the more you dig into Skype service failure, the worse it gets. Here is what I have found so far.
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Small law firm turns to IBM analytics when paper-based claims process can't keep up
The solution enables LaVan & Neidenberg handle a significant increased number of disability claims for veterans, while speeding the filing time by 66 percent.
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Kutxa, a Serena Software Customer Profile
Recently, I had the opportunity to communicate with Miren Alvarez Picos, Technical Office Director, Kutxa about the company and its use of Serena Software. Thank you for generously offering your...
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Box.com CEO: We're building the smarter enterprise
Box's CEO and co-founder unveiled a few new cloud solutions and argued that Box is "changing the way we work."
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Windows 8 to support .ISO and .VHD files (plus a peek at the Windows Explorer UI!)
Microsoft just helped make power users lives a lot easier with Windows 8!
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Windows finally gets native ISO support in Windows 8
Microsoft just let the world know that Windows 8 will come with native support for ISO and VHD files in Explorer! But there's a catch...
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Shared services are a hot ticket: survey
New KPMG survey finds greater expected demand for business and IT services.
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Don’t treat your corporate archive like a wishing well
Companies must learn about the archival options available and can quickly re-route their coins away from the wishing well and into the bank where they can be leveraged.
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Advanced Systems Concepts' ActiveBatch
Workload management is a boring but necessary function for organizations having complex, multi-platform and hybrid IT/manual processes. ActiveBatch can put all of those functions under management...
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Interface vs. integrate – is it an either-or?
When working in the complex healthcare environment, the devil truly is in the details.
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Alfresco CMS becomes more social
Alfresco has embedded social networking capabilities into its open source content management system. Alfresco Enterprise 3.4's redesigned Share interface adds status updates -- like those of...
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Olympus E-PL2 photos
Olympus' update to its "consumer"-oriented PEN line, the E-PL2, consists mostly of some cosmetic changes over the E-PL1 and enhancements to existing features, along with a bump to ISO 6400.
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Microsoft Research hands off its Trident project to Outercurve
Another Microsoft-germinated project has left the building and is now under the auspices of the Outercurve Foundation. The latest to go is Microsoft Research's Scientific Workflow Workbench --...
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IBM acquires PSS, bolsters information management portfolio
Privately held PSS provides software that analyzes data governance policy and disposal of information. The general idea is to help companies meet legal requirements while holding the line on...
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Samsung NX100 photos
The Samsung NX100 has an attractive, comfortable design and comes in brown or black--white will be available overseas. Like Canon's S90/95, Samsung incorporates a novel lens design which allows...
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The High Price of Low Integrity
These days, no matter the industry, our customers are facing an increasing variety of regulations ranging from national financial and healthcare regulations to state and local laws, and even...
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Inside a power grid control room (photos)
A look at inside ISO New England, which dispatches power on the grid and acts as a stock exchange to buy and sell bulk energy.
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