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QoS

(1) (Quality Of Service) A defined measure of performance in a system. For example, the maximum response time to complete a transaction must be no longer than 10 seconds. (2) (Quality Of...

Dictionary

Definition: QoS

(1) (Quality Of Service) A defined measure of performance in a system. For example, the maximum response time to complete a transaction must be no longer than 10 seconds.

(2) (Quality Of Service) In a data communications system, a defined measure of performance. For example, to ensure that real-time voice and video are delivered without annoying blips, a traffic contract is negotiated between the customer and network provider that guarantees a minimum bandwidth along with the maximum delay in milliseconds that can be tolerated.

Because dedicated channels are set up between parties, the plain old telephone system (POTS) delivered the highest QoS for years. However, when data are broken into packets that travel through routers in a LAN or WAN, QoS mechanisms are used to give higher priority to real-time data, such as voice over IP (VoIP), than to non-real-time data, such as file downloads. Another option in packet switching is to overbuild the network, ensuring that it will accommodate all traffic fed to it. See packet switching.

ATM was one of the first packet technologies to build in modes of service. Today, everything is built around IP, and there are a variety of methods competing to provide QoS in IP networks (see TOS, RSVP, Diffserv and MPLS).

QoS Vs. CoS
QoS (quality of service) refers to the mechanisms in the network software that make the actual determination of which packets have priority (see packet scheduler). CoS (class of service) refers to feature sets, or groups of services, that are assigned to users based on company policy. If a feature set includes priority transmission, then CoS winds up being implemented in QoS functions within the routers and switches in the network. See class of service.

Circuits to Packets to Circuits?
Nothing provides better quality than a dedicated channel between two parties. Some say, in time, with ever increasing wavelength division multiplexing (WDM), there will be enough optical bandwidth to have an available circuit between every user in every home and office in the world, and we will revert to circuit switching once again.

In the meantime, the late 1990s saw a huge buildup of fiber backbones in the U.S., which resulted in a glut of capacity after the turn of the century. This fiber overbuild has allowed for quality voice and video calls over the Internet. See infranet and QoE.



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Additional Results

  • Easy Network Quality of Service Management for Windows Users

    Traffic management is great for getting the most from your network bandwidth, but it can be complicated to set up. With Windows 7 and Windows Server 2008 R2, though, it's easy to control which...

    Blog posts | January 20, 2011 12:59pm PST

  • Thoughtful comments from ZDNet readers on Net neutrality

    We reach some of the most technically sophisticated and aware individuals in the IT industry.

    Blog posts | April 7, 2010 10:13am PDT

  • AT&T: 'Over the hump' of quality of service problems?

    AT&T is "definitely on the uptrend" on quality of service improvements and should be "over the hump" by the end of the year, said an AT&T executive. John Stankey, President & CEO,...

    Blog posts | September 9, 2009 11:56am PDT

  • In 'Everything as a Service' era, quality of services and processes grows paramount, says HP's Purohit

    IT's job is evolving to make sure all services really work deep inside of business process -- regardless of their origins and sourcing. Quality of component services is therefore assurance of...

    Blog posts | June 24, 2009 10:24am PDT

  • Ou: Google hypocritical on neutrality

    George Ou writes that quality-of-service distinctions, far from being the bane of the Internet, are a Good Thing.

    Blog posts | December 16, 2008 5:52am PST

  • IT Dojo: Three tools that network administrators can't live without

    Network administrators are always looking for tools that can save them time and help them optimize and secure their networks. I'm sure most, if not all, of you have your own list of favorite...

    Videos | August 8, 2008 8:42am PDT

  • VoIP sessions subpar? Try this

    My Skype sessions sometimes get a bit static-y. I'd bet yours does as well. There is a potential solution. No, I am not talking about a new router. I am referring to the QoS (Quality of Service)...

    Blog posts | December 4, 2007 6:36am PST

  • Inside Amazon

    You're running one of the world's busiest e-commerce sites, handling up to 4 million checkouts per day. Response time is critical. Every page is customized on the fly using over 150 network...

    Blog posts | October 3, 2007 4:50pm PDT

  • A rational debate on Net Neutrality

    The subject of Net Neutrality has become so politicized that it's almost impossible to have a rational debate on the subject. Even the term "Net Neutrality" has become a political slogan that is...

    Blog posts | June 4, 2007 5:40am PDT

  • Managing VoIP and IP Telephony

    IP telephony is finally experiencing an inflection in its growth among large organizations. Intense attention is being directed toward the technology itself, but many risk their services by...

    News items | April 7, 2004 12:00am PDT

  • NetQos gets boost from Liberty Partners

    NetQos announced Wednesday that it received $5 million in a second round of funding from Liberty Partners, bringing the Austin, Texas-based software maker's total funding to $16 million....

    News items | May 29, 2002 6:25pm PDT

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