response
8 Results
Sponsored White Papers, Webcasts & Resources
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BI Optimization: Building a Better Business Case for BI
Business intelligence, or BI, is gaining in popularity in the business world, and for good reason. Still, some are hesitant to adopt this revolutionary tech. Check out this white paper to learn...
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Path discovered phoning home with your address book
Upstart social network Path was discovered uploading users' complete address book to its servers. Completely inexcusable in today's privacy-sensitive society.
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Ideas for Dealing with New Postal Rates
I'm sure most of you noticed, as Doc did, that certain bulk mailing rates went up on April 17th, another attempt by the Postal Service to stop the flow of red ink. So with rates going up, what are...
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How Does Your Direct Marketing Measure Up?
Doc knows a lot of you are interested in document management because it's an important part of your sales and marketing efforts. But sometimes we plug along doing the same thing over and over...
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What MobileMe Could Use ...
... is live tech support. If you have a problem -- like say, the entries you make on your iCal on your desktop Mac don't sync with MobileMe but the entries from a PC laptop do -- you can't just...
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SAP's response to Oracle suit coming today
SAP said in a short statement that it will respond to Oracle's complaint--filed March 22 and amended June 1--today. The timeline is before midnight PDT. Today is the last day SAP can file its...
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Ask a question online, get an answer...sometimes
So-called answer Web sites provide a plethora of opinion and entertainment. The facts can be harder to come by.
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Get serious about e-mail customer service
Slow, sloppy, or incomplete e-mail responses to your customers' inquiries can hurt your business. Adrian Mello has tips on how to use e-mail to deliver real customer service. E-mail is the...
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Spam-free e-mail marketing
It costs about the same to send a million e-mail messages as it does to send a thousand, but running an e-mail marketing campaign is still an overwhelming project. Simply from a technological...
Additional Results
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Sapphire 2012: The Softer, Greater SAP...I Hope
Let me start this with a strange and seemingly incoherent (but truly more inchoate) statement. "If SAP marketed to the rest of the world, the way they produce conferences, they could arguably...
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Apple's iCloud crash response only dents customer confidence
Apple's iCloud has recovered from a 90 minute email outage. The outage wasn't the primary concern: it was that Apple didn't tell anyone of the problem until after it had been fixed.
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Ten years of Windows malware and Microsoft's security response
They don't make malware like they used to. Literally. Back in 2002, Microsoft and its customers were forced to deal with an unprecedented outbreak of attacks on Windows that threatened the...
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What Microsoft can teach Apple about security response
Microsoft just released seven security updates to fix 23 vulnerabilities in Windows and other products. In February, Apple released a massive update that covered 51 vulnerabilities and also...
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Whose responsibility is mobile device management?
Mobile Device Management needs to be in the hands of the people supporting the end user not in the tight fists of ivory tower dwellers.
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Is Mozilla's Firefox 'click-to-play' feature a sound response to drive-by malware attacks?
In an attempt to slow down drive-by malware attacks, Mozilla plans to introduce 'click-to-play' feature in upcoming versions of its flagship Firefox browser.
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Flashback malware exposes big gaps in Apple security response
A pair of high-profile malware attacks have given Apple a crash course in security response. Based on recent actions, 70 million current Mac owners have a right to expect much more from Apple than...
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[24]7 taking the anger out of voice response systems
[24]7 is doing its best to make voice response systems more intelligent, more responsive and really become a useful way for customers to engage with companies.
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US and China test response capabilities via cyber war games
The U.S. and China have held two cyber war games so far to conduct informal talks about how the two would react if they thought they were being attacked. A third meeting is slated for next month.
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Here's what Facebook sends the cops in response to a subpoena
When the authorities send a subpoena to Facebook for your account information, what do they receive? Here is a document showing the pages and pages of data Facebook hands over.
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EZShield offers SMB data breach response service
The SycurityMax Business Suite is designed to help small and midsize companies prepare for and respond to an identity theft incident or data breach.
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EU demands response to Google's 'unlawful' privacy policy
Europe is demanding answers out of Google, giving it only three weeks to spill its secrets, and explain why it ignored the EU's advice and posted a new privacy policy anyway.
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