social crm
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Live Webcast: Top Considerations for Effective Managed Security for 2012 and Beyond
Register for this webcast, Top Considerations for Effective Managed Security for 2012 and Beyond, to learn more about what you can do to keep your network protected for years to come.
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Social CRM at a Crossroads? Guest Post #1 by Graham Hill
Note from me: I've known Graham Hill for over 10 years - and I'm glad I do. He is brilliant, an iconoclast, a man of extremely strong convictions and opinions, someone who can show no mercy when...
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Social CRM and enterprise business
Social business has important implications for the enterprise. This post contains an important video that explains why.
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Social CRM: Ground zero for Enterprise 2.0 in 2010
There's been some debate recently on whether Social CRM is part of the broader Enterprise 2.0 story. I try to answer the question and explore some of the latest thinking on social business and how...
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Rationalizing the E2.0, SCRM, social business discussion
Long and dense post warning In my continuing angst over Enterprise 2.0, I drifted into some of the Social CRM material in an effort to try rationalize how these major themes come together in...
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Time to Put A Stake in The Ground on Social CRM
The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader...
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Is Twitter Social CRM? Nope.
Over the last few days, social analyst Forrester's Jeremiah Owyang and PR 2.0 pundit Brian Solis have been calling Twitters's Future: Social CRM. Jeremiah did it in his wildly popular Web...
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Oracle CRM - Innovation Free or Innovative?
"Innovation is in the eye of the beholder" - No one that I know said it, 2009 Dennis Howlett, a friend, fellow ZDNET blogger and a man with serious enterprise applications chops, did a blog...
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Social CRM: Interview with Oracle SVP Anthony Lye [podcast]
Oracle's Social CRM product combines social networking and Web 2.0 sensibilities inside a traditional enterprise software wrapper. To learn more, I interviewed Anthony Lye, Oracle's Senior Vice...
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Oracle innovates with Social CRM
Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and...
Additional Results
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IBM VP: Big data, analytics giving way to 'social economy'
IBM's vice president of emerging technologies discusses big data and the next big trends in social analytics during Social Media Week in San Francisco.
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Drug dealer arrested after posting photos on Facebook
What happens when you take pictures of yourself beside a wax model of U.S. President Barack Obama and post them on Facebook? If you're a fugitive, you're quickly tracked down and arrested.
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21% are Facebook friends with their boss
Are you Facebook friends with your boss? 1 in 5 employees say they are, according to a new report. 46 percent say they friended their boss on Facebook while 38 percent say their boss friended them.
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Good news Twitter users - HTTPS now enabled by default
HTTPS now default.
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Apple and Facebook left off Greenpeace clean energy ranking
Google is the leader on the environmental organization's latest Cool IT Leaderboard, although it did not win for any separate rating criteria category.
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Nimble addresses the social media-to-CRM disconnect
Nimble integrates social network interactions and leads from digital marketing campaigns into its CRM platform.
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Virgin Media gets social with Cisco Quad collaboration tools
Virgin Media has taken a step to becoming a more social business. It is deploying Cisco collaboration tools to its 15,000 workers to enable staff to take advantage of its 'Flexible Working'...
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CRM Watchlist 2012 Winners - Defying Convention
What We Have So Far CRM Watchlist 2012 Pt 1A - The Big Guns CRM Watchlist 2012 1B - The Big Guns Again CRM Watchlist 2012 - The Winners List CRM Watchlist 2012 -Â Let the Reviews Roll: The Top...
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Landmark case? University Vs Former student, cadaver 'Bernie'
A student has taken her former university to the Supreme Court over free speech rights.
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Angry Birds lands on Facebook
Angry Birds has finally come to Facebook. Although Rovio was supposed to release the game this Valentine's Day (February 14, 2012), the gaming company pushed it out a day early.
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LinkedIn, Twitter beat Facebook in job recruiting (infographic)
While Facebook is the world's largest social network, if you're looking for a job, you should probably use LinkedIn and/or Twitter instead, according to a new report.
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