social crm scenario
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Sponsored White Papers, Webcasts & Resources
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Enable Administrators to Morph into Managers by Leveraging Real-time Analytics and Automation
Take a look at this white paper to learn more about using real-time analytics and automation to get more out of your IT admins and make your network easier to manage.
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Social CRM: Ground zero for Enterprise 2.0 in 2010
There's been some debate recently on whether Social CRM is part of the broader Enterprise 2.0 story. I try to answer the question and explore some of the latest thinking on social business and how...
Additional Results
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Is Facebook dumb for wanting a smartphone?
Most agree that it is not a matter of can Facebook build a phone but should they? Zuckerberg seems to think so.
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Facebook phone by BlackBerry -- wouldn't that be fun?
Facebook is looking to mobile to help it shake the slide in stock price since the IPO. A Facebook BlackBerry wouldn't likely stop the slide, but would be fun to watch.
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Cloud-based project app now supports repetitive tasks
AceProject, which includes a free entry-level option for small business, now can account for recurring items that happen daily, weekly, monthly or annually.
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Old media vs the cloud: a clash of cultures
A clash of cultures between traditional marketing conventions and enterprise software getting more involved in digital branding infrastructure is going to result in friction and sparks. The prize...
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Facebook IPO: Overhyped or oversold?
What went wrong with the Facebook IPO? This timeline tries to put things into some sort of order from initial excitement and hype to burst bubble and technology failure.
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Gartner: 60 percent of firms plan increase in staff social media snooping by 2015
Research firm Gartner says digital surveillance in the workplace on the rise, with around 60 percent of companies aiming to increase a formal presence on social network to monitor their staff.
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Why a Facebook phone doesn't stand a chance
Perhaps Facebook is using the specter of developing its own handset as leverage against Apple to get its service integrated into iOS?
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Top 374 keywords the U.S. government monitors
Three months on, the media mill continues to grind after EPIC releases a four-page list of words the U.S. government monitors social media for.
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Dumb ideas? Facebook to buy Opera? Build own smartphone?
Rumors have it that Facebook is considering buying the company behind the Opera Web browser and it's working on its own smartphone.
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Facebook poaches Apple engineers to 'build smartphone': report
Will Facebook be 'third-time lucky' in its reported smartphone development? Hiring top talent in smartphone and mobile engineering may bring the dream a little closer.
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Sex Tech: Faceporn win, Parental revenge porn, Google: No Porn Filter
Google opposes UK porn filters, a fake porn profile nets felony charges, Faceporn trumps Facebook and iPads are for porn.
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TeenTech Weekly: Social democracy, Obama threats, paying student loans in cash
The weekly roundup of Generation-Y and student news & resources you may have missed.
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Q&A of the Week: 'The current state of the cybercrime ecosystem' featuring Mikko Hypponen
In this week's Q&A, I chat with Mikko Hypponen, the Chief Research Officer of F-Secure on the current state of the cybercrime ecosystem.
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Bazaarvoice acquires rival PowerReviews; adds SMBs to social CRM portfolio
Social CRM consolidation: Bazaarvoice acquires rival PowerReviews for $152 million, closing the loop on a strategy that stretches from small businesses to big box retailers.
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Polycom rebrands to emphasize mobile collaboration, consumerization
This is what consumerization in the enterprise looks like: communications company Polycom unveils a new, softer corporate identity.
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Post 'social' improved speed to information and context
Facebook IPO hype and dramas obscured Google's launch of their Knowledge graph contextual extensions to search, which may prove to be the foundation for future digital networking and a solution to...
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Are secondary markets to blame in Facebook IPO failure?
It's clear that "smart money" in secondary markets set the pricing of Facebook shares...
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Facebook Camera released for the iPhone (pictures)
The Facebook Camera app for the iPhone has been released, allowing you to easily share photos on your Facebook account, complete with filters.
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Instagram this: Facebook releases standalone camera app for iOS
Facebook is taking another stab at mobile with a dedicated camera app for iOS.
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