software solution

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  • 10 ways to evaluate your IT management software

    Does your helpdesk work for you or do you work for your helpdesk? Saar Bitner of SysAid Technologies tells how to manage you IT management software.

    News items | November 5, 2009 1:29pm PST

  • Avaya Quick Edition 3.1 adds some useful call management functions

    I ordinarily don't micro-cover VoIP management software solution incremental upgrades, but I am going to make an exception for the newly released Avaya Quick Edition 3.1. That's the...

    Blog posts | June 26, 2007 5:13am PDT

  • Software solution models: Ready for change?

    In an exclusive Face to Face interview, ZDNet's Dan Farber asks salesforce.com founder and CEO Marc Benioff about his ambition to "destroy" software as it is today, why he doesn't fear competition...

    Videos | May 16, 2003 10:13pm PDT

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