steve bonadio

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  • Highlights From Siebel User Week in Cannes, France

    Improvements in the broader economic and IT climates are having a positive effect on the customer relationship management (CRM) space. Since September 2003, we have observed a healthy increase in...

    News items | May 4, 2004 12:00am PDT

  • Report details CRM trends

    Amid an improving economic environment and the resulting resurgence in CRM spending, a sound, future-looking CRM application and technology strategy (tied to a CRM business plan) is a prerequisite...

    News items | April 26, 2004 4:23pm PDT

  • CRM Update Circa 2004: Part 3 - Key Technology Trends

    Amid an improving economic environment and the resulting resurgence in CRM spending, a sound, future-looking CRM application and technology strategy (tied to a CRM business plan) is a...

    News items | April 23, 2004 12:00am PDT

  • Hosted CRM: A Great Debate or Much Ado About Nothing?

    With Siebel's recent jump into the hyped market for hosted customer relationship management (CRM) solutions, the debate on CRM hosting has reached a boiling point. Fundamentally, most...

    News items | January 8, 2004 12:00am PST

  • CRM deals abound--but use caution

    CRM vendors are ready to play "let's make a deal," but be ready for some tough negotiating and watch out for hidden extras.

    News items | December 4, 2002 12:00am PST

  • The ASP approach to CRM: Challenges abound

    Despite continued hype surrounding the ASP (application service provider) market, using an ASP for CRM (customer relationship management) makes sense only under a narrow set of circumstances, due...

    News items | September 25, 2000 12:00am PDT

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