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  • FTC drawing the line on spammers

    An FTC-led investigation led to warnings being sent 100 alleged spammers, telling them to stop immedidately. Plus, it identifies the most likely targets.

    News items | November 14, 2002 1:48pm PST

  • Disney mails resolution to coupon gaffe

    After discovering that shoppers were reusing one-time only coupons, Disney is now asking 13,000 online customers to send in a paper coupon to prove they have a right to a discount.

    News items | November 13, 2002 1:10am PST

  • Disney battles coupon goof

    Using a coupon code that was passed around on shopping discussion sites, consumers flooded the company's DisneyStore.com with four times the normal volume of orders.

    News items | November 7, 2002 12:25am PST

  • Bank "human error" opens e-mail addresses

    Bank of the West reveals the e-mail addresses of thousands of its online banking customers in a mistake it blames on "human error."

    News items | November 6, 2002 2:18pm PST

  • eBay loses early rulings in patent case

    The online auction company's attempt to throw out claims made in disputed patents has been rejected by the judge--usually a bad sign for the plaintiff.

    News items | October 28, 2002 1:17pm PST

  • Blogger.com survives hack attack

    Bloggers can breath a sign of relief. Blogger.com is back in action following an attack that had locked out site users from their accounts.

    News items | October 25, 2002 6:46pm PDT

  • Amazon winning the price wars

    The e-tail giant sees its net loss drop steeply as its revenue soars in the third quarter. CEO Jeff Bezos chalks up the improvement to the company's new pricing strategy.

    News items | October 25, 2002 11:15am PDT

  • AOL CDs a big ticket on eBay

    Those persistent CDs that seem to never stop arriving in your mailbox make the jump from junk to jewel, as special celebrity-designed versions see bids of more than $75.

    News items | October 24, 2002 11:20am PDT

  • Progress Software to buy eXcelon

    The e-business software seller has agreed to purchase the XML software company for about $24 million in cash.

    News items | October 21, 2002 7:33pm PDT

  • eBay promotes electronics warranties

    Buyers on eBay can now buy protection with the electronics goods they purchase on the online auction site--but fraud isn't covered.

    News items | October 21, 2002 11:38am PDT

  • IBM flushes restroom lineup patent

    In response to a challenge, Big Blue has quietly eliminated a patent it received on a method for determining who gets to use the bathroom next.

    News items | October 14, 2002 12:17pm PDT

  • State puts heat Amazon over privacy

    Consumer protection regulators in Massachusetts are urging Amazon.com to respond to criticisms of its privacy policy.

    News items | October 9, 2002 11:32am PDT

  • Deadbeat bidders face blacklist

    Bidders who don't pay for the items they win may soon find themselves blacklisted. ChannelAdvisor has a two-prong plan to protect sellers.

    News items | October 9, 2002 11:00am PDT

  • Amazon under fire again over privacy

    Two privacy groups are urging state and federal regulators to force the e-tail giant to live up to past privacy promises and allow customers to view and delete their personal records.

    News items | October 8, 2002 8:00am PDT

  • E-tailers test "bill me later" sales

    Instead of paying for online purchases with a credit card, some consumers can now ask the merchants to send them a bill, but there are some new privacy issues attached.

    News items | October 2, 2002 12:00pm PDT

  • E-tailers seek to block "parasiteware"

    Online merchants want new standards to help fight software that seeks to pocket commissions doled out through the Web's affiliate marketing programs.

    News items | October 1, 2002 5:00pm PDT

  • Amazon messes up free shipping

    A system error this week caused the e-tailer to charge thousands of customers who were promised free shipping and discounts.

    News items | September 27, 2002 12:12pm PDT

  • Amazon to revamp privacy policy

    The online retailer's planned update is in response to concerns raised by customers, consumer advocates and state regulators.

    News items | September 26, 2002 1:48pm PDT

  • Hotwire double-bills customers

    update A "small minority" of the online travel company's customers were charged twice for items over the weekend because of a technology glitch.

    News items | September 25, 2002 7:47pm PDT

  • Wells Fargo battles network problems

    Though the bank has resolved its second outage in four days, its affected client PayPal is staying with a backup payments provider for now.

    News items | September 25, 2002 11:05am PDT

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