US Open tech, behind the scenes

US Open tech, behind the scenes

Summary: I got a tour of IBM's Operations Center at the US Open this week, and I took a few pictures. Check out the infrastructure underlying delivery of all scores, stats and analytics at America's Grand Slam tennis event.


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  • Last week I reported on IBM's analytics technology in place at the US Open tennis tournament in Flushing Meadows, in the New York City borough of Queens.  This week I got an in-person tour of the technology infrastructure in use and a better understanding of how all the scores, stats (like those form this screen in the US Open iPad app) and analytics are solicited, collected, stored and distributed.

    Check out all the images in this gallery to see what I saw and learned.

  • Here's the iPad app's version of the Keys to the Match screen (I showed you the Web version in my last post), showing three key performance indicators (KPIs) for each player, predictive of their likely victory.  As shown here, Serena Williams triumphed in her match against Sara Errani on Friday night, and she also exceeded the required threshhold on all three of her KPIs.

  • Many of the stats and analytics available on the Web site and the US Open iPad and smartphone apps are available -- and differently visualized -- on the giant touch screen IBM Game Changer Interactive Wall, where I started my tour.  The Interactive Wall is available to all attendees of the US Open.

Topics: Big Data, IBM

Andrew Brust

About Andrew Brust

Andrew J. Brust has worked in the software industry for 25 years as a developer, consultant, entrepreneur and CTO, specializing in application development, databases and business intelligence technology.

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