Bellevue CIO committed to 'digital democracy'

The city of Bellevue, Wash., is part of King County's eCityGov Alliance, which is committed to providing free online services to citizens. City CIO Toni Cramer sits down with ZDNet editor in chief Dan Farber and explains how the alliance develops and delivers new applications. She also urges governments at all levels to work together to create standard ERP frameworks so that software can be developed around consistent processes.