>> They have over five thousand employees, you have twenty thousand volunteers, you have people all over the world in terms of dealing with poverty and starvation, how do you manage that from an IT perspective?
>> Effectively, the two real pressures on us, one of which is the delivery of application services to people who are based in offices, and the second one is mobility. If you look at the office delivery we have effectively a VPN with offices on the end of that VPN, we have a central data center in the UK so all the applications run in the UK with the exception of Lotus notes which we have replicated notes in each of the offices so that those offices can work should the network go down. We therefore provide all of our financial applications; we provide all of our project management applications from the center. The mobility issue is a significantly different challenge because you got the normal mobility that people will associate with any operation which is managers moving from office to office because we're structured to eight regions they have regional administrative centers who have managed between six and ten countries each. The regional management are often going out to asses what's happening in the field then to country offices, during training, evaluations, and so on, or hiring people, and of course, that means that they're in a mobility world very similar to many mobilizations in the commercial world. On our second challenge for mobility is where we're actually going into humanitarian disasters. So in these cases your first stop in a humanitarian disaster is an employee who is arriving saying there isn't any power, there isn't any water, you know I, I need, there isn't any phone line, there isn't any broadband, how do I connect, and of course there you have to be quite innovative, but you have to be innovative in a secure way because the purpose of communications is for people who are in the field of humanitarian disasters, two fold, both to enable them to communicate and say what's happening and say what they need so they can call on the resources of organization, but secondly to make sure that they have communication to ensure their security. Many of the place that people work are rather unsecured, so you need to make sure there are at least two forms of security communication that are working away from the office in the trouble zone. We, this innovation work, a couple years ago to actually look at how can we produce a product that enables a humanitarian worker to have his laptop, a product that can connect to the satellite so that he can do basic data. We actually came up with one internally but with very, very quick eclipse on the market, and so we been working on major supplies for example we are looking more closely at inaudible product, which gives broadband, a good quality broadband, worldwide coverage. If that product really fits and tests out with other completed products, we will look at often effectively that product there enables us to have a very small lightweight satellite link that has voice, fax, phone, and data, conductivity for a humanitarian worker, so they can open up their laptop and they can connect. They can do email work, they can send faxes, they can make phone calls. It's expensive but when you're talking about saving lives the first couple of months can be quite critical so you bare the expense.
==== Transcribed by Automatic Sync Technologies ====
