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Short clip: American Airlines social media experiment

November 4, 2009, 8:51am PST | Length: 00:01:16
Monte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions with customers.
Short clip: American Airlines’ upgrading its passenger service system

Short clip: American Airlines’ upgrading its passenger service system

Monte Ford, CIO of American Airlines describes how the company’s new passenger service system...

Monte Ford, CIO, American Airlines

Monte Ford, CIO, American Airlines

Monte Ford, CIO of American Airlines talks to ZDNet’s Sumi Das about developing a new passenger...

Short clip: How American Airlines faced the challenges of 9/11 and the recession

Short clip: How American Airlines faced the challenges of 9/11 and the recession

Monte Ford, CIO of American Airlines discusses how the company was able to overcome the tragedy...

Short clip: Verizon launches widget store

Short clip: Verizon launches widget store

Shadman Zafar, CIO of Verizon Telecom, discusses the launch of the company’s new widget store...

Short clip: Sony uses social networking to listen to customers

Short clip: Sony uses social networking to listen to customers

Drew Martin, CIO of Sony Electronics, describes how the company is targeting social networking...

Short clip: Slide growing and scaling the backend

Short clip: Slide growing and scaling the backend

Jeremiah Robison, CTO of Slide explains how the company is scaling backend operations and...

Slide CTO: Jeremiah Robison

Slide CTO: Jeremiah Robison

Jeremiah Robison, CTO of Slide, makers of popular social networking apps, SuperPoke, TopFriends...

Short clip: How Facebook is managing data in the social graph

Short clip: How Facebook is managing data in the social graph

Jonathan Heiliger, vice president of technical operations at Facebook describes how the company...

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