Short clip: Discover tests mobile payments

February 5, 2008, 2:23pm PST | Length: 00:02:03
Diane Offereins, CIO at Discover Financial Services talks about how the company is experimenting with new contactless payment technologies for example using a customer's cell phone to make credit card transactions.

Transcript

Short clip: Discover tests mobile payments

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>> Now there are new kinds of payment form factors that we're hearing about these days such as by fingerprint or RFID or what I guess we'd call the wallet list consumer. What is a discovery doing in that area?

>> Well we run a number of pilots always in terms of testing new technologies. So we've got cell phone pilots; we're doing some things with the contact with payments. It's a space I think that is evolving very quickly. If you put down a couple of small bets, you're going to wait and see how the market is actually going to be developed because our product really is a consumer-driven product; so it's very important for us that we adopt technologies that consumers are going to embrace. So if we create something that we love and the consumers find it cumbersome or not intuitive, there's not going to be a high adoption rate. So given the fact that we're so consumer-centric, some of these technologies are going to play out. I think we have a view of where it's going and we're putting bets along and making investments along those lines. I think the cell phone is going to be key to the way that we introduce new form factors in the future. If you think about it everybody has a cell phone.

>> We you know in other countries outside the U.S. people do use their cell phones to do cashless payment.

>> Absolutely and it's more than cashless payments. If you think of--I think of your cell phone as like your own little mini processor that you carry around with you. And if you think about the kinds of things that you can do with just a little bit of compute power on that phone, I think that it's untethered assumed spelling and something that you sort of naturally want to take with you everywhere you go, I think it really does open up a lot of opportunity.

==== Transcribed by Automatic Sync Technologies ====

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