Short clip: Hilton's room of the future

May 2, 2007, 9:37am PDT | Length: 00:01:34
CIO Tim Harvey explains how customers will be able to hand-pick their rooms online and check-in using RFID technology.

Transcript

Short clip: Hilton's room of the future

>>

Speaker: You're opening a new hotel almost every day in the North Americas and probably around the world, something on a similar frequency. And in your vision, what do you see the hotel room being like five to ten years from now?

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Speaker: From a technological standpoint, what I see is not only a high-speed capability to access content off the web, but they will also facilitate the content that we bring with us, whether or not its an iPod that has your favorite music, or an iPod that has your favorite TV programs, that you're able to plug that iPod in, utilize flat screens TVs, great speakers, and have an entertainment experience that's customized to what you're used to receiving at home.

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Speaker: Are you going to RFID tag everybody and everything in the hotel?

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Speaker: I -- you know, we are looking at, for our most loyal customers, so honors customers, having a card that's RFID-enabled. You pull into the parking garage downstairs; you can swipe your card. By the time you get to the front desk, you're already checked in and just handed a room key to go to the room. I think rooms of the future will have a way to also utilize RFID, and maybe even other electronic devices like handhelds for you to have automatic entry into the hotel after you've kind of passed a security check when you check in.

==== Transcribed by Automatic Sync Technologies ====

Short clip: Hilton targets customer preferences with OnQ

Short clip: Hilton targets customer preferences with OnQ

CIO Tim Harvey, talks about the hotel conglomerate's innovative business intelligence solution OnQ.

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Hilton Hotels CIO: Tim Harvey

Hilton Hotels CIO: Tim Harvey

In a CIO sessions interview, Tim Harvey, CIO of Hilton Hotels, talks about the company's...

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