Guest: We need to tackle identity management in the American Red Cross. How do you know when 200,000 volunteers show up? How do you know whether all of them are people that honestly we want to put in a shelter? We do have to screen. I hate to say this but we have to screen for criminal offenses, for sex offenders that type of thing. Okay. So we've got to have rapid background checks on people in real life. We've got to identify that individual in a way that you know we got to give them some kind of ID card or something so that they can have access to various Red Cross Service Centers, shelters whatever. All right. So identity management is a real one. And the innovation center then is tasked with, Don't go out and find bleeding-edge technology. Go find state of the market technology that can be applied right now to solve the business challenges of our various components. In this case go find real technology that exists and has been used and proven to address identity management of staff, volunteers, disaster victims, in the American Red Cross.
Host: So you're saying that the American Red Across had no identity management system in place before you got there?
Guest: Not one that would scale to handle Katrina. That's correct. Now we have our own. I mean I'm carrying an ID that says you know American Red Cross National Headquarters. Now mind you the ironic thing and this is true in the federal government. Okay. If I take my Red Cross identity badge and access badge and go to the -- when I go to the San Franscisco chapter, I have to sign in as a visiter. Okay. Now come on. That's crazy. So one of the things that I want to do out of identity management is solve it for addressing services provided to any disaster, natural or manmade, for purposes of helping disaster clients, but also I'd like to be able to identify Red Cross staff and volunteers anywhere they show up in the Red Cross environment.
==== Transcribed by Automatic Sync Technologies ====
