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>> As you look out into the future there are some technologies that, such as RFID and is that something of interest in terms of how you might be able to gain more efficiencies?
>> We experiment with RFID in a center we call Garfield Center, which is our innovation center. And we look to use technologies like RFID and many other technologies to enhance the performance of our nursing, nursing practitioners, our physicians and anyone interacting with a member or patient in numerous settings that we've actually set up as mock-ups in the center itself.
>> So what is your bigger vision for the hospital setting and the patient relationship and how that's managed and through technology?
>> Well, it's clear to us that the next great thing is population care. We've largely implemented our electronic medical record. The information contained in that vast database is a tremendous resource to us and to our members. And for us it's about preventive care.
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==== Transcribed by Automatic Sync Technologies ====



















