>> I know you've only been at Avaya since January of this year.
>> Yes.
>> What are your top IT priorities?
>> Well, interestingly enough, I really have three. The first thing I'm working on is I'm going to optimize actually IT, so our own base, our own IT infrastructure at Avaya, and through that I believe that I can improve the service, take out the cost and just do some pretty incredible things that we just hadn't been able to do before.
>> What are some examples of where you're able to optimize, take out costs?
>> Well, the way we've grown, we have our history from our parent companies, but we really are a start up company, so things like down that path is we're going to optimize our wide area network, our telecom. We're going to consolidate our data centers globally. We're going to go on our servers. We're going to go from a proliferation of servers to standardization, consolidation, and virtualization. And I think that's where you can take in all the latest technologies, take down costs, improve performance for the company, sort of, I call it pretty hard core IT things. The second thing we're doing is we are putting in new systems for Avaya and we call these new frontier or the new building blocks because we are transitioning from more of a hardware company to a software company. Those require, you can imagine the difference. You deliver our new software products online as opposed to having someone deliver it on a truck. So everything is different about those operating models, so we're creating an all new solution set for that. And then the third, which we mentioned a little bit, is Avaya by example. Both on the existing environment and some of the new solutions we're putting in, we're looking at everywhere we can accelerate our business processes, leverage unify communication more. My objective is by the end of 2009 it'll be so pervasive and advanced at Avaya that my personal objective is that I will be so far ahead of any customer that we can be an incredible showcase.
==== Transcribed by Automatic Sync Technologies ====
