Short clip: Visa on handling holiday peak periods

October 6, 2008, 2:56pm PDT | Length: 00:01:50
Michael Dreyer, CIO of Visa, explains how he tests Visa's systems for dealing with high volume times, and how high those peaks can really go.

Transcript

Short clip: Visa on handling holiday peak periods

Sound effect

>> How many transactions does Visa handle daily?

>> Daily, it varies. We actually run anywhere 300 million plus. It depends on what we call peak season. Peak season is traditionally the time right after Thanksgiving in the United States through after the New Year. That has actually been elongated now, given the advent of prepaid gift cards. So there's a new product that has actually taken what we had as a traditional peak season and actually move that into the January time frame as consumers go out and utilize the cards to procure goods and services.

>> And what are the IT challenges of handling that volume as well as during the peak periods.

>> Well, it's a continuous process improvement. We look at it from a year. So as we go into the January time frame, we'll actually do a decomposition of what happened during that peak season. We will look at, you know, how many transactions were handled around the world and what we did. We'll actually have a stress test, if you will, in July, where we actually test our systems with a new configuration and see how many transactions we had and what we can handle up to. For example, last year, we processed approximately 7400 transactions per second at peak. And what that is measured at is that it's measured at a sustained volume for over an hour. So usually it happens the day before or two days before the U.S. Christmastime, if you will; and we can actually configure our system and have, for 10,000, we actually have done tests that have run that up as high as 15,000. So we have tremendous amount of head room to handle unique transactions, whether it's information or loyalty or so forth.

Sound effect

==== Transcribed by Automatic Sync Technologies ====

Visa CIO: Michael Dreyer

Visa CIO: Michael Dreyer

Michael Dreyer, CIO of Visa talks to ZDNet correspondent Sumi Das about developing transaction...

Short clip: Visa on authorizing and clearing transactions

Short clip: Visa on authorizing and clearing transactions

Michael Dreyer, CIO of Visa, describes how they are competing in the global marketplace. He also...

Short clip: Visa on moving quickly with tap-and-go technology

Short clip: Visa on moving quickly with tap-and-go technology

Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas such as...

Talkback - Tell Us What You Think

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

White Papers, Webcasts, & Resources

Facebook Activity