Michael Dell brings self-service IT to the enterprise

October 13, 2009, 12:48pm PDT | Length: 00:01:35
At Oracle OpenWorld in San Francisco, Dell CEO Michael Dell talks about how his company is delivering a more efficient enterprise with its services. He discusses Dell's plan to automate tasks and provide more visibility, allowing users to consume what they need when they need it.

Transcript

Michael Dell brings self-service IT to the enterprise

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Speaker: Now, let's talk a little bit about some of these self-service IT models. Customers are asking for more modular services, remote infrastructure management, automation, self-service, on-demand IT models, where services are deployed more seamlessly. As one engineer described it to me, it's about making it wicked easy for the consumer of IT to consume. Now let's take the example of workloads. Robin was kind of talking about how you deploy servers. But today you create a workload, you know, it's kind of hard. You have to serialize many tasks. We see a future of a drag and drop kind of experience. Once a task is deployed, the IT professional will have complete visibility into whether it's working or not and allows users to consume what they need, when they need it. And this is where services automation is really headed. Enterprise efficiency is really about giving IT administrators increase visibility into these deployed workloads, enabling him or her to see proactively and address issues before they impact the end user, delivering the simplest, most reliable way to deploy and consume and manage IT applications and services. That's the efficient enterprise.

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