The Future Of... Check Deposits

December 14, 2009, 7:29am PST | Length: 00:03:44
Tired of carrying checks in your wallet because you can't find the time to cash them? Texas-based USAA bank has developed a mobile application that allows customers to make deposits using an iPhone. ZDNet correspondent Sumi Das explains how mobile banking could put an end to those time-consuming bank branch visits.

Transcript

The Future Of... Check Deposits

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>> Sumi das: Ever since direct deposit came on the scene checks aren't as common any more yet they're still circulating and when you do finally get around to cashing that check that's been tucked away in your wallet for weeks, getting to the bank can be a chore. But the future of depositing checks is here and it's as simple as taking a photo with your phone.

Music Depositing a check doesn't have to entail an all out ATM hunt at least not for some. Texas based USAA Bank has developed deposit@mobile, a practical Iphone application allowing its customers to deposit checks anywhere, any time, in a matter of minutes. At the office when you can't get away, on the weekend when banks are closed, on your lunch break or while you're waiting for the bus.

>> You just put a check down on the table and take a picture of the front and take a picture of back, the app will tell you if you got a good picture or not and you hit submit and it will give you a confirmation number and you'll see those funds in your bank account usually immediately.

>> Sumi Das: That's it no waiting in long lines, dealing with out of order ATM's, fussing with deposit envelopes or hunting for a pen so you can endorse the check.

>> It's called remote deposit capture and what we've built internally at USAA is all the algorithms around what I just described was the stillness of the phone, the angle of the phone, the lighting and then processing all of that as an image on the back end just like you had the physical check but now you're processing an image of that check, and then obviously a code that I had to take place on the Iphone itself.

>> Sumi Das: So what do you do with the check afterwards...no you don't have to mail it in, USAA recommends destroying it, so it's probably best just to shred it.

Music USAA caters to military personal who are often stationed around the world, since the bank only has one branch in San Antonio most customers previously had to mail in their checks but this new technology allows banking from wherever they're located. Other banks are interested in developing their own versions of deposit@mobile so that they can also offer the ability to bank no matter where you are. Of course in this era of rampant identity theft USAA had to ensure security even when customers are using open wifi networks.

>> You still have to log into our mobile services so you're giving us your credentials so that we know who you are and who's behind that transaction and then based on your relationship with USAA we determine whether 1, you have access to the service and then 2, if you're going to have immediate access to your funds. If that really was a true identity theft we have procedures and precautions around that that we would make sure that we would make that customer whole and we would rectify that situation and go after whoever the fraudster was.

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>> Sumi Das: Deposit@mobile is currently only available for the Iphone but Blackberry and Android versions are in the works. The future of check deposits, turning your cell phone into your very own mobile bank. For ZDnet, I'm Sumi Das

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==== Transcribed by Automatic Sync Technologies ====

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Talkback Most Recent of 14 Talkback(s)

  • RE: The future of check deposits
    Pardon me for being completely skeptical of this trend.

    I am not comfortable with the idea of not getting a written check back in your bank statement - especially for a business account.

    I have always posed the question - without the original, how can you prove a check has not been forged?

    No banker I have ever spoken to about this has a good answer. Is this any safer?

    BTW, while there may be some protections for the consumer, rectifying an error always inconveniences the customer.
    ZDNet Gravatar
    fatman65535
    15th Dec 2009
  • images
    the image shows up on line - no need to receive a copy of the check in the mail - please! Even BofA shows you the front and back of the image right on line. As long as an actual check is used, the image - front and back - is all you need.
    ZDNet Gravatar
    lcw928
    22nd Dec 2009
  • RE: The future of... check deposits
    Love it!! Can't wait for other cellphones to be able to use it!
    ZDNet Gravatar
    K_Vip@...
    16th Dec 2009
  • Um, that's not an iPhone she's using
    She is using an iPhone for the screen shots but a T-Mobile MyTouch 3G phone to demo this. Is it an iPhone app only or will it be available on Andrioid as well?

    I should have waited for the whole video before commenting. She did say BlackBerry and Android versions are "in the works".
    ZDNet Gravatar
    david@...
    17th Dec 2009
  • Shredding checks?
    Is it just me or would you worry that you've shredded the original and now the bank has decided it doesn't like the image they got?

    While this seems like a great convenience I would certainly worry about security. There are so many variables. It's not just an account owner cashing a forged check how about ppl who have been given forged checks and don't know? Where's the proof if I shred it? What about all the security On the check (magnetic numbers, tiny security print? is that all just cast aside as unimportant? does the camera pick it up?)
    ZDNet Gravatar
    wirelessguyNY
    18th Dec 2009
  • no more risk
    this is no more risky than all those checks sitting in boxes at the bank - being moved to a central processing location - guess what - they image them and then destroy them. It costs a lot of money. The ATM or phone image will validate that it is good. At that point it is the bank that takes on the ownership. They can't later decide it is a bad image. Once it is an image that is acceptable - all the same rules apply to make sure it is not a forgery...
    ZDNet Gravatar
    lcw928
    22nd Dec 2009
  • Shredding Checks
    Oh man, I agree totally!!! Don't shred those checks until the
    transaction has been totally approved and the money is in your
    bank account!!! What does it hurt, just save those checks in a
    special box and maybe write the date you deposited it thru your
    phone to the bank. Makes very clear sense to me!!!
    ZDNet Gravatar
    grayangelwing
    22nd Mar 2010
  • RE: The future of... check deposits
    At Bank of America and Wells Fargo both, this is exactly what they do at their ATM machines. There is no envelope, you put the the check into the ATM, you get a receipt with an image of the check and that's it. The "Check 21" law mandates that all checks be processed electronically, so they take the image and I believe discard the paper copy.
    ZDNet Gravatar
    Valicore
    18th Dec 2009
  • What prevents one from depositing same check at another bank?
    This looks really cool and I have a USAA account so I will definitely try it,
    but I wonder what prevents a customer from depositing the same check
    at another bank? Is there an interlink in place so all banks know that the
    check was already deposited somewhere else?

    (I'm sure they must have thought of that, but it was not addressed in the
    story.)
    ZDNet Gravatar
    khammo01
    3rd Feb 2010
  • No Difference than with "Physical" Check
    A specific check is defined by the ABA and account number, plus the check number. All checks are verified by the institution upon which the funds are drawn. For most institutions these days, the verification occurs in real-time; this is of course dependent upon the check receiving institution and the institution with the funds both supporting modern electronic checking systems. It is very rare for physical checks to actually be sent anywhere; many larger stores for example will themselves truncate (convert to electronic and shred) the checks right at the store. The cashier will scan the check and it will go through immediately as a debit. Attempting to reuse a check number in any way would lead to immediate rejection and flagging of the account for possible fraud activity. This also makes things like check kiting (writing a check on funds that you do not yet have available) much more difficult than in the past. In addition to the real-time electronic verification, most institutions still place holds on funds deposited by check, usually for 7-10 days, to allow for manual verification; a practice that began decades ago.
    ZDNet Gravatar
    smiller987
    11th Feb 2010
  • RE: The future of... check deposits
    Great idea, but I think you still need a pen to endorse the check on the back before your take the photo of it.
    ZDNet Gravatar
    randallian
    5th Feb 2010
  • New Twist, not NEW Feature
    As a USAA customer for years, I have to say I'm disappointed by
    ZDNet's take. -- The iPhone app is simply a new version of an older
    web-based application.

    USAA has offered this basic functionality (imaging your own checks and
    uploading them) for years -- with a Java-based web app called
    Deposit@Home. You scan your check on your digital scanner, and
    upload (after cropping appropriately) the image to their servers.

    It's actually the reason I moved from using them for just my auto
    insurance to opening a bank account with them. It was so much more
    convenient than taking any checks I got to my BoA branch or even
    ATMs.

    I haven't ever had to mail in a check like she said... though I'm sure
    people did have to up until Deposit@Home was started.

    Also, as noted by some posters:

    Yes, I've always kept the check for a week or 3, just to be on the safe
    side that they don't complain about your image and not actually credit
    your account... although I've never had that happen after the
    application accepted the image. But I never "VOID" or destroy the check
    until a short period afterwards -- just to be on the safe side -- despite
    it apparently not being necessary.

    Yes, there are processes in place to make sure you can't deposit the
    check elsewhere... The originating bank (the one who is paying the
    money out of the check signer's account) will not honor multiple
    payments from the same account and with the same check number. --
    And I'm sure if you start trying, USAA will help them prosecute you
    fully. After all, they have all your vital info from when you opened the
    account -- and you have to be signed in to your own account to use
    the Deposit@Home and Deposit@Mobile applications -- so they always
    know exactly who you are if you were to try anything like that.

    Yes, they require you to endorse the check before taking the image --
    and at least with Deposit@Home they want you to include "Deposit
    Only" and the account number you're depositing into. I endorse them
    first, do a scan, and then just have a digital stamp (image with
    transparency) with the appropriate text that I layer onto the check
    scans before uploading them on the web site, so it's quick and easy
    each time.
    ZDNet Gravatar
    Jamescat
    6th Feb 2010
  • RE: The future of... check deposits
    Now they need to release the application for real smartphones as I am not stupid enough to spend money on an iPhone, Blackberry or an Android based phone.
    ZDNet Gravatar
    bigjim01@...
    1st Mar 2010
  • Sorry Pal, Those are the Popular Platforms on Planet Earth
    @bigjim01@... Go find another planet with life, maybe they'll have your imaginary so-called "real smartphones".

    Talking about being stupid, you saying that the people who could afford those smart phones are stupid? That kinda makes a fool out of you plain
    ZDNet Gravatar
    MrElectrifyer
    16th Mar

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