Short clip: 1-800 Flowers: Managing the holiday peaks Summary: Steve Bozzo, CIO of 1-800-Flowers speaks about managing flower delivery operations during the peak holiday periods and the excess capacity during the slower times. October 3, 2007 -- 10:58 GMT (03:58 PDT) Loading... Please wait. Topics: Servers, CXO, Hardware, Outsourcing, Storage Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.