Short clip: Zappos tries on Twitter Summary: Brent Cromley, director of development at Zappos.com, discusses how Web 2.0 collaboration tools, such as Twitter and IRC, are enabling Zappos.com employees to communicate more effectively. April 15, 2008 -- 09:59 GMT (02:59 PDT) Loading... Please wait. Topics: Browser, CXO, Collaboration, Enterprise Software, Software, Social Enterprise Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.