Summary: Small and midsize businesses are always seeking new ways to create a competitive advantage. Mobile technologies represent one of the most promising opportunities for SMBs to find that edge, in the shape of tools that can help small-business owners and managers streamline operational expenses and open up new revenue streams. Which mobile technologies warrant further investigation immediately? Which will take months if not years to evolve? What mobile trends are your employees and customers embracing? How do you know where to begin? Recorded from a ZDNet webcast on March 27, 2012.